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ServiceNow® CSA Exam Practice Questions (P. 4)

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Question #31
What is a formatter? Select one of the following.
  1. A
    A formatter allows you to configure applications on your instance
  2. B
    A formatter is a form element used to display information that is not a field in the record
  3. C
    A formatter allows you to populate fields automatically
  4. D
    A formatter is a set of conditions applied to a table to help find and work with data

Correct Answer:
B

Question #32
When searching using the App Navigator search field, what can be returned? (Choose four.)
  1. A
    Names of Applications and Modules
  2. B
    Names of Modules
  3. C
    Names of Applications
  4. D
    Favorites
  5. E
    History Records
  6. F
    Titles of Dashboard Gauges

Correct Answer:
ABCD

Question #33
Which technique is used to get information from a series of referenced fields from different tables?
  1. A
    Table-Walking
  2. B
    Sys_ID Pulling
  3. C
    Dot-Walking
  4. D
    Record-Hopping

Correct Answer:
C

Question #34
What is a schema map?
  1. A
    A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
  2. B
    A schema map graphically organizes the visual task boards for the CMDB
  3. C
    A schema map graphically displays the Configuration Items that support a business service
  4. D
    A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema

Correct Answer:
D

Question #35
Which one of the following statements best describes the purpose of an Update Set?
  1. A
    An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
  2. B
    By default, an Update Set includes customizations, Business Rules, and homepages
  3. C
    An Update Set is a group of customizations that is moved from Production to Development
  4. D
    By default, the changes included in an Update Set are visible only in the instance to which they are applied

Correct Answer:
A

Question #36
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
  1. A
    Banner Image
  2. B
    Record Number Format
  3. C
    Browser Tab Title
  4. D
    System Date Format
  5. E
    Form Header Size

Correct Answer:
ACD

Question #37
What is the function of user impersonation?
  1. A
    Testing and visibility
  2. B
    Activate verbose logging
  3. C
    View custom perspectives
  4. D
    Unlock Application master list

Correct Answer:
A

Question #38
What information does the System Dictionary contain?
  1. A
    The human-readable labels and language settings
  2. B
    The definition for each table and column
  3. C
    The information on how tables relate to each other
  4. D
    The language dictionary used for spell checking

Correct Answer:
B

Question #39
When working on a form, what is the difference between Insert and Update operations?
  1. A
    Insert creates a new record and Update saves changes, both remain on the form
  2. B
    Insert creates a new record and Update saves changes, both exit the form
  3. C
    Insert saves changes and exits the form, Update saves changes and remains on the form
  4. D
    Insert saves changes and remains on the form, Update saves changes and exits the form

Correct Answer:
D

Question #40
How is the Event Log different from the Event Registry?
  1. A
    Event Log contains generated Events, the Event Registry is a table of Event definitions
  2. B
    Event Log is formatted in the Log style, the Event Registry displays different fields
  3. C
    Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
  4. D
    Event Log is the same as the Event Registry

Correct Answer:
A

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