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Home CompTIA PK0-004

CompTIA PK0-004 Exam Practice Questions (P. 2)

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Question #11
A project team is comprised of a mix of in-house and virtual team members.
When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?
  1. A
    Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.
  2. B
    Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.
  3. C
    Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.
  4. D
    Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.

Correct Answer:
D
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 260

Question #12
A project requires daily status updates.
Which of the following is the MOST effective method for providing these updates?
  1. A
    Backlog
  2. B
    Standup
  3. C
    Kickoff
  4. D
    Retrospective

Correct Answer:
B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 306

Question #13
A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?
  1. A
    Forcing
  2. B
    Negotiating
  3. C
    Compromising
  4. D
    Avoiding

Correct Answer:
B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 200

Question #14
A project manager is justifying a required change with the associated impact on the project.
Which of the following is the NEXT step?
  1. A
    Implementation
  2. B
    Approval
  3. C
    Validation
  4. D
    Auditing

Correct Answer:
B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 294

Question #15
The PMO is responsible for: (Choose two.)
  1. A
    managing the project plan, scope, risk, and budget.
  2. B
    contributing expertise, deliverables, and estimates of costs.
  3. C
    setting standards and practices for the organization and providing governance.
  4. D
    outlining consequences of non-performance and coordinating between disparate projects.
  5. E
    approving funding, developing the project schedule, and gathering high-level requirements.

Correct Answer:
CD
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 85

Question #16
A critical stakeholder has requested additional status updated beyond the schedule.
Which of the following factors MOST likely needs to be accounted for when communication with this stakeholder?
  1. A
    Confidentiality
  2. B
    Criticality
  3. C
    Frequency
  4. D
    Cultural differences

Correct Answer:
C
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 265

Question #17
Which of the following activities are associated with the closing phase of a project? (Choose two.)
  1. A
    Risk mitigation
  2. B
    Archiving of project documents
  3. C
    Tracking of expenditures
  4. D
    Lessons learned
  5. E
    Quality assurance

Correct Answer:
BD
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 338, 339

Question #18
Which of the following describes a burn rate?
  1. A
    The rate at which project documents are disposed.
  2. B
    The rate at which project personnel leave the project.
  3. C
    The rate at which the project budget is used.
  4. D
    The rate at which the timeline increases.

Correct Answer:
C
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 232

Question #19
The project manager for a TV tower construction project receives notification that a strong storm is expected the following week.
Which of the following should the project manager do NEXT?
  1. A
    Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately.
  2. B
    Evaluate the risk, fill in the issue log, and communicate it according to the communication plan.
  3. C
    Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan.
  4. D
    Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders.

Correct Answer:
C
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 238

Question #20
One deliverable failed during testing, and this has already happened several times.
Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?
  1. A
    Run chart
  2. B
    Fishbone diagram
  3. C
    Scatter diagram
  4. D
    Gantt chart

Correct Answer:
B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 322

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