Test Prep CPHQ Exam Practice Questions (P. 3)

All the evaluations of quality of care can be classified in terms of one three aspects of care giving they measure.
Which of the following is/are NOT out of these measures? (Choose two.)

When quality is measured in terms of structure the focus is on the relatively static characteristics of the individuals who provide care and of the settings where the care is delivered.
These characteristics include ____________ of professionals who provide care and the adequacy of the facility’s equipment, and overall organization.

Licensing and accrediting bodies have relied heavily on structural measures of quality not only because the measures are relatively stable and thus easier to capture but:

Ordering the correct diagnostic procedure for a patient is a measure of _________. When evaluating the process of care, however, appropriateness is only half the story. The other half is in how well and how promptly (i.e. skill-fully) the procedure was carried out.

Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients’ satisfaction with care.
In formulations that stress the technical aspects of care, however outcome typically refers to:

Knowledge about _______ is crucial to making valid judgments about quality of care using either process or outcome measures. If we know that a given clinical intervention was undertaken in circumstances that match those, under which the intervention has been shown to be efficacious, we can be confident, that the care was appropriate and, to the extent of good quality.

Universities often evaluate applicants for admission on the basis of, among other things, the applicants’ scores on standardized tests. The scores are thus one of the criteria by which program judge the Quality of their applicants. However, although two programs may use the same criterion – scores on a specific standardized examination – to evaluate applicants, the programs may differ markedly on standards. One program may consider applicants acceptable if they have scores above the 50th percentile, whereas the score above the 90th percentile may be the standard of acceptability for the other program.
This example clearly defines the difference between:

For checking the outcomes our focus of attention is blood pressure of patients with diabetes.
Its criteria and standard can be respectively:

When formulating medical standards, a critical decision that must be made is the _____ at which the standard should be set.

_________________ standards denote level of quality that can be reached under the best conditions, typically conditions similar to those under which efficacy is determined. These standards are especially useful as a reference points being evaluated should set as a benchmark.