Salesforce Field Service Consultant Exam Practice Questions (P. 4)

Universal Containers (UC) wants to deploy Knowledge to its field team.
How should UC ensure its Technicians can access Knowledge Articles offline?

Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.
What should a Consultant utilize to meet this requirement?

Service resources at Universal Containers (UC) frequently work in more than one service territory. The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource’s primary territory when scheduling, UC also wants the scheduling policy to look at the resource’s secondary service territories.
Which two scheduling policy changes should a Consultant recommend? (Choose two.)

Time Sheet entries can be associated to which two objects? (Choose two.)

The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of Jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are still scheduled to resources that lack the appropriate skill level.
What are two reasons appointments remaining in violation and are not reassigned? (Choose two.)