Salesforce CRT-251 Exam Practice Questions (P. 3)
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Question #11
Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales territories? (Choose two.)
- AAttributes needed to segment and categorize customers.
- BDistance between customer headquarters and their sales representatives
- CAverage number of customers managed by a sales representative.
- DNumber of currencies needed to support each sales territory.
Correct Answer:
AD
AD
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Question #12
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities.
Which two actions does the owner of the ABC Corporation account have the right to take? (Choose two.)
Which two actions does the owner of the ABC Corporation account have the right to take? (Choose two.)
- AView, edit, and delete activities owned by other users directly related to the account.
- BView, edit, and delete related contacts and opportunities owned by other users.
- CShare the account with other users through manual sharing and account teams.
- DTransfer ownership of related contacts and opportunities owned by other users.
Correct Answer:
AC
AC
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Question #13
Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements? (Choose two.)
- AInstruct sales users to enter 0$ for the opportunity amount.
- BConfigure the first stage with the omitted forecast category.
- COverride the forecast to be 0$ for first stage opportunities.
- DAssign 0% probability to the first sales stage.
Correct Answer:
BD
BD
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Question #14
Universal Containers uses a custom object named "Analysis", which is the child in a master-detail relationship with the Opportunity object. Sales teams use this object to create requests for supporting research. Sales teams use the Salesforce Mobile App and want to easily create new Analysis records from their phones.
What should a consultant recommend to meet this requirement?
What should a consultant recommend to meet this requirement?
- ACreate a Visualforce page.
- BCreate an Action.
- CCreate a related list button.
- DCreate a custom object tab.
Correct Answer:
D
D
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Question #15
The Universal Containers credit department uses a third-party application for credit ratings. Credit department managers need to launch an external web-based credit application from a customer's account record in Salesforce. The application uses a credit ID on the account object. What should a consultant recommend to meet this requirement?
- ACreate a workflow rule to launch the product fulfillment application and pass the credit ID.
- BCreate a custom button that calls an Apex trigger to launch the credit application and pass the credit ID.
- CCreate a formula field that uses the hyperlink function to launch the credit application and pass the credit ID.
- DCreate a custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID.
Correct Answer:
C
C
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