Salesforce Certified Sales Cloud Consultant Exam Practice Questions (P. 3)
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Question #21
Universal Containers uses a custom object named `Analysis`, which is the child in a master-detail relationship with the Opportunity object. Sales teams use this object to create requests for supporting research. Sales teams use the Salesforce Mobile App and want to easily create new Analysis records from their phones.
What should a consultant recommend to meet this requirement?
What should a consultant recommend to meet this requirement?
- ACreate a custom object tab.
- BCreate an Action.Most Voted
- CCreate a Visualforce page.
- DCreate a related list button.
Correct Answer:
A
A
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Question #22
Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud.
What should a consultant recommend to ensure a successful implementation?
What should a consultant recommend to ensure a successful implementation?
- AReview the current system with all levels of users to understand their requirements.Most Voted
- BReview the current system with IT management to understand their requirements.
- CReview the current system with executive management to understand their requirements.
- DReview the current system and configure Sales Cloud to work in the same way.
Correct Answer:
A
A
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Question #23
Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products.
What should a consultant recommend to support selling the two product lines?
What should a consultant recommend to support selling the two product lines?
- ACreate two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.
- BCreate one page layout, two sales processes, and validation rules to capture relevant opportunity information.
- CCreate two sales processes and two page layouts; assign them to two different opportunity record types for each product line.Most Voted
- DCreate two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.
Correct Answer:
C
C
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Question #24
Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage? (Choose two.)
- AConfigure a validation rule that tests the Has Line Item and Stage fields for the correct condition.Most Voted
- BEnsure that all sales representatives have access to at least one PriceBook when creating product lines.Most Voted
- CDefine a workflow rule that automatically defaults to a PriceBook and product line item when selecting the negotiation stage.
- DConfigure the opportunity record types to enforce product line item entry before selecting the negotiation stage.
Correct Answer:
AB
AB
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Question #25
How is the campaign influence for opportunities impacted when a contact is associated to an opportunity in a contact role, if the influence timeframe for a campaign is 60 days?
- AAll campaigns created within the last 60 days will be added to the campaign influence related list.
- BSales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
- CAll contacts associated with campaigns will be added to the campaign influence related list.
- DCampaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.
Correct Answer:
D
D
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Question #26
The members of an opportunity team at Universal Containers are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with the active quote.
How can the sales engineer identify the opportunity's active quote?
How can the sales engineer identify the opportunity's active quote?
- AReference the last modified date on the quotes.
- BReference the synced quote field on the opportunity record.Most Voted
- CReference synced quote history on the opportunity.
- DFollow the opportunity's quotes in Chatter.
Correct Answer:
B
B
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Question #27
Northern Trail Outfitters (NTO) wants the ability to share documents related to an opportunity, such as contracts and proposals, with the field sales team. NTO currently has a private sharing model.
How should the documents be shared efficiently and securely?
How should the documents be shared efficiently and securely?
- AEmailed to the sales team on the opportunity record
- BUploaded to a library that is shared with the field sales organization
- CUploaded to Salesforce Files and shared with the field sales organizationMost Voted
- DUploaded to Salesforce Files from the opportunity record
Correct Answer:
C
C
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Question #28
A lead sharing rule has been defined so that leads owned by the record owner are shared with the public group called `Sales team.`
Who will have access to these records, assuming that a private sharing model is in place on these objects and there are no sharing rules defined for those objects, when the lead is converted to an account, contact, and opportunity?
Who will have access to these records, assuming that a private sharing model is in place on these objects and there are no sharing rules defined for those objects, when the lead is converted to an account, contact, and opportunity?
- AThe record owner, all members of the public group, a public group called ג€Sales team,ג€ and anyone above any group member in the role hierarchy will be able to access the three records.
- BThe record owner, all members of the public group, and a group called ג€Sales teamג€ will be able to access the three records.
- CThe record owner will be the only person who is able to access the account, contact, and opportunity records.
- DThe record owner and anyone above the record owner in the role hierarchy will be able to access the three records.Most Voted
Correct Answer:
D
D
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Question #29
Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities.
How should Salesforce be configured to give resellers the correct level of access to reports?
How should Salesforce be configured to give resellers the correct level of access to reports?
- ACreate the appropriate list views and report folders, and share with all partner users.Most Voted
- BCreate a Chatter group that allows partners to post links to appropriate list views and reports.
- CCreate the appropriate list views and report folders in the Partner Communities for all partner users.
- DCreate a new tab in the Partner Communities to display the appropriate list views and report folders.
Correct Answer:
C
C
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Question #30
Channel sales representatives at Northern Trail Outfitters (NTO) need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. To meet this requirement, NTO plans to implement lead management functionality.
Which solution should a consultant recommend?
Which solution should a consultant recommend?
- ACreate a customized site where partners can self-register and access their leads.
- BCreate a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
- CConfigure a separate lead record type and page layout for the Partner Community.
- DAdd the leads tab to the Partner Community and configure partner profiles to access leads.
Correct Answer:
D
D
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