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Home Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Marketing Cloud Email Specialist Exam Practice Questions (P. 1)

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Question #1
An email marketing team has been tasked with building a new email that pulls in personalized content based on customers' preferences. The team has decided to create dynamic rules to accomplish this setup.
Which four elements are required for the creation of a dynamic content rule?
  1. A
    Attribute, Value, Operator, Content
  2. B
    Lists, Value, Operator, Images
  3. C
    Preferences, Value, Operator, Lists
  4. D
    Customers, Value, Operator, Content

Correct Answer:
A

Question #2
A marketing team is creating a new data extension. The data extension configuration is very similar to a data extension that is already in use.
What creation method should the team use to create the new data extension?
  1. A
    Create from a Filtered Data Extension
  2. B
    Create from Template
  3. C
    Create from Existing
  4. D
    Create from New

Correct Answer:
C

Question #3
Northern Trail Outfitters (NTO) has been sending email for about 10 years. A new marketing manager noticed NTO's deliverability continually decreased over the last year. NTO wants to grow its existing subscriber base and increase its ROI on email marketing by improving engagement with its subscribers.
Which three strategies will help improve NTO's email deliverability? (Choose three.)
  1. A
    Purchase lists from companies that guarantee users have opted in.
  2. B
    Authenticate email sending to distinguish it from spammers.
  3. C
    Purge old or inactive email addresses.
  4. D
    Ensure the spam complaint rate is between 1% and 3%.
  5. E
    Encourage subscribers to add the company's sending domain to their address books.

Correct Answer:
BCE

Question #4
Northern Trail Outfitters (NTO) is launching a custom, corporate-branded apparel website. They are concerned about the new initiative's campaign impacting deliverability on its consumer retail sends. NTO has purchased a second IP address to be used for the corporate site's email sending.
What feature would be used to specify which IP address is used for retail vs. corporate?
  1. A
    Sender Profile
  2. B
    Delivery Profile
  3. C
    Send Definition
  4. D
    Send Classification

Correct Answer:
B

Question #5
A marketer is designing email for mobile devices.
Which three design best practices would the marketer use? (Choose three.)
  1. A
    Use image-based text for hero graphics.
  2. B
    Cut content to make the message fit above the fold.
  3. C
    Keep copy simple and direct.
  4. D
    Stack the content in a single column.
  5. E
    Design with the most important content at the top.

Correct Answer:
CDE

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