Pegasystems PEGACPSA88V1 Exam Practice Questions (P. 4)
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Question #16
A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount.
Which configuration satisfies this use case?
Which configuration satisfies this use case?
- ACascading approval using an authority matrixMost Voted
- BCascading approval using the workgroup manager
- CCascading approval using when rules to identify the assigned user
- DCascading approval using the reporting manager
Correct Answer:
C
C
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Question #17
The business process for an automobile insurance claim consists of the following phases:
Submission: The customer contacts a customer service representative (CSR) to file the claim.
Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
Submission: The customer contacts a customer service representative (CSR) to file the claim.
Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
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Question #18
A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions.
Which two configurations must be used together to determine the recommended meal plan? (Choose two.)
Which two configurations must be used together to determine the recommended meal plan? (Choose two.)
- AConfigure an assignment to gather customer information.
- BConfigure a decision table.
- CConfigure a decision tree.
- DConfigure a decision shape to add a conditional path.
Correct Answer:
AB
AB
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Question #19
In a purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee.
To meet this requirement, you design a case with a______________.
To meet this requirement, you design a case with a______________.
- Achange stage step to allow the employee to route to the manager
- Bstep that routes to the manager
- Cstage to route requests to the manager
- Dprocess that routes to the manager
Correct Answer:
B
B
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Question #20
In which two situations is it appropriate to use a decision table? (Choose two.)
- AA dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month.
- BOrder total is calculated based on the quantity and price of the items in the customer's shopping cart.
- CA hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- DIf customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
Correct Answer:
AC
AC
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