Microsoft PL-400 Exam Practice Questions (P. 2)
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Question #11
DRAG DROP -
Teachers in a school district use Azure skill bots to teach specific classes. Students sign into an online portal to submit completed homework to their teacher for review. Students use a Power Virtual Agents chatbot to request help from teachers.
You need to incorporate the skill bot for each class into the homework bot.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Teachers in a school district use Azure skill bots to teach specific classes. Students sign into an online portal to submit completed homework to their teacher for review. Students use a Power Virtual Agents chatbot to request help from teachers.
You need to incorporate the skill bot for each class into the homework bot.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Correct Answer:
Step 1: Create a manifest for the skill bot
You can use skills to extend another bot. A skill is a bot that can perform a set of tasks for another bot.
A skill's interface is described by a manifest.
Step 2: Register the skill bot in Power Virtual Agents
Power Virtual Agents enables you to extend your bot using Microsoft Bot Framework skills.
First, create a Power Virtual Agents bot and create and deploy the skill using pro-code tools into your organization.
Next, register a skill in Power Virtual Agents.
Step 3: Register the homework bot in Power Virtual Agents
You can use your Power Virtual Agents bot as a skill with Bot Framework bots.
The Bot Framework and Power Virtual Agents bots must be deployed in the same tenant.
Reference:
https://docs.microsoft.com/en-us/azure/bot-service/skill-implement-skill https://docs.microsoft.com/en-us/azure/bot-service/skills-write-manifest

Step 1: Create a manifest for the skill bot
You can use skills to extend another bot. A skill is a bot that can perform a set of tasks for another bot.
A skill's interface is described by a manifest.
Step 2: Register the skill bot in Power Virtual Agents
Power Virtual Agents enables you to extend your bot using Microsoft Bot Framework skills.
First, create a Power Virtual Agents bot and create and deploy the skill using pro-code tools into your organization.
Next, register a skill in Power Virtual Agents.
Step 3: Register the homework bot in Power Virtual Agents
You can use your Power Virtual Agents bot as a skill with Bot Framework bots.
The Bot Framework and Power Virtual Agents bots must be deployed in the same tenant.
Reference:
https://docs.microsoft.com/en-us/azure/bot-service/skill-implement-skill https://docs.microsoft.com/en-us/azure/bot-service/skills-write-manifest
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Question #12
A company is migrating from an on-premises Dynamics 365 installation to a Power Platform solution. You are creating plug-ins for the new solution.
You need to register the plug-ins.
Which isolation mode should you use?
You need to register the plug-ins.
Which isolation mode should you use?
- ANone
- BGlobal Assembly Cache (GAC)
- CSandboxMost Voted
- DDisk
Correct Answer:
C
You will find options related to the isolation mode and location for the assembly. These refer to options that apply to on-premise deployments. Dataverse is not available for on-premises deployments, so you will always accept the default options of SandBox and Database for these options.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/register-plug-in
C
You will find options related to the isolation mode and location for the assembly. These refer to options that apply to on-premise deployments. Dataverse is not available for on-premises deployments, so you will always accept the default options of SandBox and Database for these options.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/register-plug-in
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Question #13
An organization uses a public-facing Power Apps portal.
You need to change the layout of a specific web page.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You need to change the layout of a specific web page.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- ASelect the Portal Management app and then select Edit.
- BSelect the Portal Management app and then select Play.Most Voted
- CSelect the portal app and then select Manage.
- DSelect the portal app and then select Edit.Most Voted
Correct Answer:
AD
A: The Portal Management app lets you do advanced configuration actions on your portal.
1. Open the Portal Management app.
2. Go to Portals > Web Pages.
3. To edit an existing web page, select the web page name.
4. Enter appropriate values in the fields.
5. Select Save & Close.
D: To use the WYSIWYG editor:
1. Edit the portal to open it in Power Apps portals Studio.
2. Select the page on which you want to add the component.
3. Select an editable element on the canvas.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/web-page https://docs.microsoft.com/en-us/powerapps/maker/portals/compose-page
AD
A: The Portal Management app lets you do advanced configuration actions on your portal.
1. Open the Portal Management app.
2. Go to Portals > Web Pages.
3. To edit an existing web page, select the web page name.
4. Enter appropriate values in the fields.
5. Select Save & Close.
D: To use the WYSIWYG editor:
1. Edit the portal to open it in Power Apps portals Studio.
2. Select the page on which you want to add the component.
3. Select an editable element on the canvas.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/web-page https://docs.microsoft.com/en-us/powerapps/maker/portals/compose-page
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Question #14
You are building a custom application in Azure to process resumes for the HR department.
The app will monitor submissions of resumes and parse the resumes.
You need to parse the resumes and save contact and skills information into the Common Data Service.
Which mechanism should you use?
The app will monitor submissions of resumes and parse the resumes.
You need to parse the resumes and save contact and skills information into the Common Data Service.
Which mechanism should you use?
- APower AutomateMost Voted
- BCommon Data Service plug-in
- CWeb API
- DCustom workflow activity
Correct Answer:
A
Improve operational efficiency with a unified view of business data by creating flows that use Dataverse (Common Data Service has been renamed to Microsoft
Dataverse as of November 2020).
For example, you can use Dataverse within Power Automate in these key ways:
Create a flow to import data, export data, or take action (such as sending a notification) when data changes.
Instead of creating an approval loop through email, create a flow that stores approval state in an entity, and then build a custom app in which users can approve or reject items.
Reference:
https://docs.microsoft.com/en-us/power-automate/common-data-model-intro
A
Improve operational efficiency with a unified view of business data by creating flows that use Dataverse (Common Data Service has been renamed to Microsoft
Dataverse as of November 2020).
For example, you can use Dataverse within Power Automate in these key ways:
Create a flow to import data, export data, or take action (such as sending a notification) when data changes.
Instead of creating an approval loop through email, create a flow that stores approval state in an entity, and then build a custom app in which users can approve or reject items.
Reference:
https://docs.microsoft.com/en-us/power-automate/common-data-model-intro
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Question #15
DRAG DROP -
You are researching integrations with several external systems.
Each integration has different requirements.
You need to determine which data sources to use to meet each requirement.
What should you use? To answer, drag the appropriate data sources to the correct requirements. Each data source may be used once, more than one, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

You are researching integrations with several external systems.
Each integration has different requirements.
You need to determine which data sources to use to meet each requirement.
What should you use? To answer, drag the appropriate data sources to the correct requirements. Each data source may be used once, more than one, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Correct Answer:
Box 1: Virtual entity -
Initially, defining a virtual entity is the same as defining a custom entity: you specify the entity, attributes, and relationships for the new virtual entity type.
You can use GUIDs as primary keys in the external data source.
Box 2: Virtual entity -
Virtual entities enable the integration of data residing in external systems by seamlessly representing that data as entities in Microsoft Dataverse (Common Data
Service), without replication of data and often without custom coding. Virtual entities support create, updates and delete of data in the external system.
Box 3: Custom connector -
A custom connector is a wrapper around a REST API (Logic Apps also supports SOAP APIs) that allows Logic Apps, Power Automate, or Power Apps to communicate with that REST or SOAP API.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/virtual-entities/get-started-ve

Box 1: Virtual entity -
Initially, defining a virtual entity is the same as defining a custom entity: you specify the entity, attributes, and relationships for the new virtual entity type.
You can use GUIDs as primary keys in the external data source.
Box 2: Virtual entity -
Virtual entities enable the integration of data residing in external systems by seamlessly representing that data as entities in Microsoft Dataverse (Common Data
Service), without replication of data and often without custom coding. Virtual entities support create, updates and delete of data in the external system.
Box 3: Custom connector -
A custom connector is a wrapper around a REST API (Logic Apps also supports SOAP APIs) that allows Logic Apps, Power Automate, or Power Apps to communicate with that REST or SOAP API.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/virtual-entities/get-started-ve
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Question #16
A Power Platform solution includes the following Web API call:
GET http://contoso.crm.dynamics.com/api/data/v9.1/RelationshipDefinitions?$select=SchemaName
You need to explain what this line of code is doing.
What does the code do?
GET http://contoso.crm.dynamics.com/api/data/v9.1/RelationshipDefinitions?$select=SchemaName
You need to explain what this line of code is doing.
What does the code do?
- ARetrieve the list of relationships between tables.
- BRetrieve a list of tables that are related to each other.
- CRetrieve a list of one-to-many relationships with other tables.
- DRetrieve a list of tables that have more than one relationship.
- ERetrieve a list of many-to-many relationships with other tables.
Correct Answer:
A
Querying relationship metadata -
Entity relationships can be queried using the RelationshipDefinitions entity set. You can use a query like the following to get the SchemaName property for every relationship.
GET [Organization URI]/api/data/v9.0/RelationshipDefinitions?$select=SchemaName
The properties available when querying this entity set are limited to those in the RelationshipMetadataBase EntityType.
Note: You can retrieve relationship metadata in the context of a given entity much in the same way that you can query attributes. The ManyToManyRelationships,
ManyToOneRelationships, and OneToManyRelationships collection-valued navigation properties can be queried just like the Attributes collection-valued navigation property.
However, entity relationships can also be queried using the RelationshipDefinitions entity set.
Reference:
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/webapi/query-metadata-web-api https://docs.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/relationshipmetadatabase?view=dataverse-latest
A
Querying relationship metadata -
Entity relationships can be queried using the RelationshipDefinitions entity set. You can use a query like the following to get the SchemaName property for every relationship.
GET [Organization URI]/api/data/v9.0/RelationshipDefinitions?$select=SchemaName
The properties available when querying this entity set are limited to those in the RelationshipMetadataBase EntityType.
Note: You can retrieve relationship metadata in the context of a given entity much in the same way that you can query attributes. The ManyToManyRelationships,
ManyToOneRelationships, and OneToManyRelationships collection-valued navigation properties can be queried just like the Attributes collection-valued navigation property.
However, entity relationships can also be queried using the RelationshipDefinitions entity set.
Reference:
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/webapi/query-metadata-web-api https://docs.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/relationshipmetadatabase?view=dataverse-latest
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Question #17
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records.
Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments.
You need to ensure that employees from more than one department can work on the same opportunities when necessary.
Solution: Use position hierarchy security and define the two departments as positions.
Does the solution meet the goal?
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records.
Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments.
You need to ensure that employees from more than one department can work on the same opportunities when necessary.
Solution: Use position hierarchy security and define the two departments as positions.
Does the solution meet the goal?
- AYes
- BNoMost Voted
Correct Answer:
A
Two security models can be used for hierarchies, the Manager hierarchy and the Position hierarchy. The Position hierarchy allows data access across business units. If you are a financial organization, you may prefer the Manager hierarchy model, to prevent managers' accessing data outside of their business units.
However, if you are a part of a customer service organization and want the managers to access service cases handled in different business units, the Position hierarchy may work better for you.
Note: The hierarchy security model is an extension to the existing security models that use business units, security roles, sharing, and teams. It can be used in conjunction with all other existing security models. The hierarchy security offers a more granular access to records for an organization and helps to bring the maintenance costs down.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
A
Two security models can be used for hierarchies, the Manager hierarchy and the Position hierarchy. The Position hierarchy allows data access across business units. If you are a financial organization, you may prefer the Manager hierarchy model, to prevent managers' accessing data outside of their business units.
However, if you are a part of a customer service organization and want the managers to access service cases handled in different business units, the Position hierarchy may work better for you.
Note: The hierarchy security model is an extension to the existing security models that use business units, security roles, sharing, and teams. It can be used in conjunction with all other existing security models. The hierarchy security offers a more granular access to records for an organization and helps to bring the maintenance costs down.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
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Question #18
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records.
Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments.
You need to ensure that employees from more than one department can work on the same opportunities when necessary.
Solution: Create a security role that has organization-level access to opportunities. Give this security role to all members of the two departments who need access.
Does the solution meet the goal?
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records.
Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments.
You need to ensure that employees from more than one department can work on the same opportunities when necessary.
Solution: Create a security role that has organization-level access to opportunities. Give this security role to all members of the two departments who need access.
Does the solution meet the goal?
- AYesMost Voted
- BNo
Correct Answer:
B
Instead use position hierarchy security and define the two departments as positions.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
B
Instead use position hierarchy security and define the two departments as positions.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
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Question #19
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records.
Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments.
You need to ensure that employees from more than one department can work on the same opportunities when necessary.
Solution: Use access team templates and give access to members in the two departments.
Does the solution meet the goal?
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records.
Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments.
You need to ensure that employees from more than one department can work on the same opportunities when necessary.
Solution: Use access team templates and give access to members in the two departments.
Does the solution meet the goal?
- AYesMost Voted
- BNo
Correct Answer:
B
Instead use position hierarchy security and define the two departments as positions.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
B
Instead use position hierarchy security and define the two departments as positions.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
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Question #20
DRAG DROP -
An international organization has a series of client-server applications that manage red light cameras and traffic violations across a wide geographic region. The daily volume of traffic violations is very high and growing.
You plan to use Microsoft Power Platform apps to manage the following types of data:
✑ Existing vehicle licensing data must be imported into Microsoft Dataverse and easily queried.
✑ Red light camera images must be stored in a repository for later analysis.
✑ Information about traffic violations must be stored and related to vehicle details.
You need to select data storage mechanisms for the new apps.
Which data storage mechanisms should you use? To answer, drag the appropriate data storage mechanisms to the correct data types. Each storage mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

An international organization has a series of client-server applications that manage red light cameras and traffic violations across a wide geographic region. The daily volume of traffic violations is very high and growing.
You plan to use Microsoft Power Platform apps to manage the following types of data:
✑ Existing vehicle licensing data must be imported into Microsoft Dataverse and easily queried.
✑ Red light camera images must be stored in a repository for later analysis.
✑ Information about traffic violations must be stored and related to vehicle details.
You need to select data storage mechanisms for the new apps.
Which data storage mechanisms should you use? To answer, drag the appropriate data storage mechanisms to the correct data types. Each storage mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Correct Answer:
Box 1: Entity -
Existing vehicle licensing data must be imported into Microsoft Dataverse and easily queried.
Virtual tables (also known as virtual entities) enable the integration of data residing in external systems by seamlessly representing that data as tables in Microsoft
Dataverse, without replication of data and often without custom coding.
A virtual table is a definition of a table in the Dataverse platform without the associated physical tables for table instances created in the Dataverse database.
Instead during runtime, when a table instance is required, its state is dynamically retrieved from the associated external system.
The following data providers ship with Dataverse:
An OData v4 provider is included with the service and is installed by default. This provider supports create, read (retrieve, retrieve multiple), update and delete operations.
An Azure Cosmos DB -
Box 2: Azure Storage Blob -
Red light camera images must be stored in a repository for later analysis.
Use Azure Storage Blob for binary data.
Azure Blob storage stores massive amounts of unstructured object data, such as text or binary data.
Box 3: Azure Cosmos DB -
Information about traffic violations must be stored and related to vehicle details.
Reference:
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/virtual-entities/get-started-ve https://docs.microsoft.com/en-us/azure/storage/blobs/storage-blobs-introduction

Box 1: Entity -
Existing vehicle licensing data must be imported into Microsoft Dataverse and easily queried.
Virtual tables (also known as virtual entities) enable the integration of data residing in external systems by seamlessly representing that data as tables in Microsoft
Dataverse, without replication of data and often without custom coding.
A virtual table is a definition of a table in the Dataverse platform without the associated physical tables for table instances created in the Dataverse database.
Instead during runtime, when a table instance is required, its state is dynamically retrieved from the associated external system.
The following data providers ship with Dataverse:
An OData v4 provider is included with the service and is installed by default. This provider supports create, read (retrieve, retrieve multiple), update and delete operations.
An Azure Cosmos DB -
Box 2: Azure Storage Blob -
Red light camera images must be stored in a repository for later analysis.
Use Azure Storage Blob for binary data.
Azure Blob storage stores massive amounts of unstructured object data, such as text or binary data.
Box 3: Azure Cosmos DB -
Information about traffic violations must be stored and related to vehicle details.
Reference:
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/virtual-entities/get-started-ve https://docs.microsoft.com/en-us/azure/storage/blobs/storage-blobs-introduction
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