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Microsoft MB2-713 Exam Practice Questions (P. 4)

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Question #16
You have a Dynamics CRM organization that uses Microsoft SharePoint for document management by using server-side synchronization.
You need to identify which SharePoint actions can be performed directly from CRM.
What should you identify?
  1. A
    Modify the settings of the columns in a SharePoint list.
  2. B
    View the document version history.
  3. C
    Display the documents contained in the SharePoint document library.
  4. D
    Create and manage SharePoint content types.

Correct Answer:
B
Explanation -
If you use SharePoint Server with Microsoft Dynamics CRM, CRM users and non-CRM users can work together as a team to achieve common business goals through improved communication. The document records are stored in SharePoint, and you can view them from within Microsoft Dynamics CRM. In addition, you can take advantage of SharePoint capabilities, such as checking documents in and out, viewing version history, and changing document properties.
Note:
Creating and managing SharePoint document location records. Microsoft Dynamics CRM users can create and manage SharePoint Server document location records after SharePoint Server integration is enabled.
Using the Microsoft Dynamics CRM SDK messages on the SharePointSite and SharePointDocumentLocation entities, you can create, retrieve, update, and delete records.
Performing these operations on SharePoint location records only manipulates the data in Microsoft Dynamics CRM. It does not create, update, or delete the locations on the SharePoint server.
References:
https://msdn.microsoft.com/en-us/library/gg309635.aspx

Question #17
You have a Dynamics CRM organization that users Microsoft OneNote integration.
A user named User1 enters some information in a OneNote notebook for an account record named Account1. User1 owns the record for Account1.
You need to identify who can open the notebook for Account1 directly from OneNote.
Who should you identify?
  1. A
    all of the users who can view a notebook in CRM
  2. B
    only User1
  3. C
    all of the users who have Read access to Account1 in CRM
  4. D
    all of the users who can add notes to Account1 in CRM

Correct Answer:
C

Question #18
Your company uses Dynamics CRM Online.
You need to provide Dynamics CRM users with the ability to collaborate on CRM data, meetings, and notes with users who do not have a CRM account.
Which two actions should you perform? Each correct answer presents part of the solution.
  1. A
    Install the Microsoft Office 365 Groups solution.
  2. B
    Create a Microsoft SharePoint document library.
  3. C
    Enable integration with Microsoft OneDrive for Business.
  4. D
    Configure Microsoft SharePoint server-based integration.
  5. E
    Configure the Microsoft Office 365 Group Settings.

Correct Answer:
AE
Explanation -
A: Office 365 Groups are a shared workspace for email, conversations, files, and events where group members can collectively get stuff done.
You can use groups to collaborate with people across your company, even if they dont have access to Microsoft Dynamics CRM Online.
Before you can start using Office 365 Groups, the groups solution needs to be deployed and turned on for your CRM entities.

Provision Office 365 Groups -
1. Browse to the Office 365 admin center and sign in using Office 365 Global administrator credentials.
2. Click Admin > CRM.
3. Click the Instances tab.
4. Choose your instance, and then click Solutions.
5. Select Office 365 Groups and then click Install.
6. Review the terms of service and then click Install.
You can configure OneNote in CRM Online when youre also using SharePoint Online. You must have a subscription to Office 365 to use OneNote in CRM
Online.

E: Configure Office 365 Groups -
Once you provision Office 365 Groups, you can enable them for any entity. Security group membership is associated with the entity. You configure Office 365
Groups in CRM Online.
1. In CRM Online, click Settings > Office 365 Groups.
2. On the Office 365 Groups Settings page, click Add properties button Add entity and choose an entity from the drop-down list. Repeat this step for each entity you want to enable, including custom entities.
Etc.
References:
https://technet.microsoft.com/library/dn896591.aspx

Question #19
You have a Dynamics CRM organization that uses server-side synchronization to process email.
A manager requests that you create the mailbox records defined as shown in the following table.

Record name -

Incoming Email -

Outgoing Email -
Appointments,

Is Forward -

Contacts, and Tasks -

Mailbox -

User1 -

Microsoft Dynamics -

Microsoft Dynamics -

Microsoft Dynamics -

No -

CRM for Outlook -

CRM for Outlook -

CRM for Outlook -

User2 -

Server-Side -

None -

Server-Side -

Yes -

Synchronization or Email -

Synchronization -

Router -

User3 -

Forward Mailbox -

Server-Side -

Microsoft Dynamics -

No -

Synchronization or -

CRM for Outlook -

Email Router -

User4 -

Forward Mailbox -

Server-Side -

Server-Side -

Yes -

Synchronization or -

Synchronization -

Email Router -
You need to identify which record will fail to be created.
Which record should you identify?
  1. A
    User2
  2. B
    User3
  3. C
    User1
  4. D
    User4

Correct Answer:
D

Question #20
You create a new mailbox record for a user.
You define the synchronization methods for incoming and outgoing email, contacts, tasks, and appointments.
You need to ensure that the mailbox can send and receive email.
Which two actions should you perform? Each correct answer presents part of the solution.
  1. A
    Set Is Forward Mailbox setting to No.
  2. B
    Configure the Approve Email setting.
  3. C
    Configure the Test & Enable Mailboxes settings.
  4. D
    Configure the Apply Default Email Settings setting.
  5. E
    Set the Is Forward Mailbox setting to Yes.

Correct Answer:
AC
Explanation -
C: You only need to test and enable a mailbox if youre using server-side synchronization as your synchronization method. You dont need to test and enable a mailbox if youre using CRM for Outlook or the Email Router for synchronization purposes.
Every user in CRM gets a CRM mailbox by default. After your mailbox is set up, to synchronize it with an email server (Exchange or POP3) using server-side synchronization, you have to click the Test & Enable Mailbox button to make sure the mailbox is linked and configured correctly.
A: You can use mailbox monitoring to poll one or more mailboxes for incoming email messages, and then determine what actions Microsoft Dynamics CRM will take based on the email message, such as create or update records in the system. You can configure server-side synchronization or the Email Router to monitor either of the following:
✑ A forward mailbox. This is a single, central mailbox.
✑ The mailbox for each user or queue.
If you administer an organization that has to monitor a large number of mailboxes, you should consider using a forward mailbox to reduce the administrative effort.
Monitoring many mailboxes can sometimes require maintaining access credentials in many incoming configuration profiles.
References:
https://blogs.msdn.microsoft.com/crm/2015/08/31/test-and-enable-mailboxes-in-microsoft-dynamics-crm-2015/ https://technet.microsoft.com/en-us/library/hh699793.aspx

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