Microsoft MB2-713 Exam Practice Questions (P. 3)
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Question #11
You need to create a quarterly goal to measure completed phone calls regarding open opportunities.
Which three components should you use? Each correct answer presents part of the solution.
Which three components should you use? Each correct answer presents part of the solution.
- Aa calculated field
- Ba goal metric that has the Amount metric type
- Ca rollup field
- Da rollup query
- Ea goal metric that has the Count metric type
Correct Answer:
ADE
ADE
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Question #12
You are viewing the My Open Opportunities view.
You need to update the Rating field for all of the records that have the field set to Warm. Also, you must delete all of the values in the Probability field for all of the records.
What are two possible ways to edit the data? Each correct answer presents a complete solution.
You need to update the Rating field for all of the records that have the field set to Warm. Also, you must delete all of the values in the Probability field for all of the records.
What are two possible ways to edit the data? Each correct answer presents a complete solution.
- AExport the data as dynamic worksheet.
- BExport the data to a Microsoft Excel static worksheet.
- COpen the view in Microsoft Excel Online.
- DSelect the records and click Edit.
Correct Answer:
CD
CD
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Question #13
You have a Dynamics CRM organization that uses folder tracking.
You have a folder named Customer1 that is currently being tracked. Customer1 contains a folder for the main contact named Contact1.
A new email message from Contact1 is delivered to your Inbox.
You need to identify what will occur when you move the message to the Customer1 folder.
What should you identify?
You have a folder named Customer1 that is currently being tracked. Customer1 contains a folder for the main contact named Contact1.
A new email message from Contact1 is delivered to your Inbox.
You need to identify what will occur when you move the message to the Customer1 folder.
What should you identify?
- AAn email activity will be created in CRM that has a connection to Customer1 and Contact1.
- BAn email activity will be created in CRM that has a connection to Contact only.
- CAn email activity will be created in CRM that has a connection to Custom1 only.
- DAn email activity will be created in CRM that has the Set Regarding field set to Contact1.
- EAn email activity will be created in CRM that has the Set Regarding field set to Customer1.
Correct Answer:
E
Explanation -
Any manual changes done to the regarding object in the tracked activity records in CRM will be overridden the next time server-side synchronization kicks in. For example, if you have set up a mapping between the Adventure Works folder and the Adventure Works account, all the emails in the Adventure Works Exchange folder will be tracked as activities in CRM with the regarding set to the Adventure Works account record. If you change the regarding to some other record, it will automatically be overridden the next time server-side synchronization occurs. To change the regarding for any email, move the email to a different folder such as the Inbox.
References:
https://technet.microsoft.com/en-us/library/dn946907.aspx
E
Explanation -
Any manual changes done to the regarding object in the tracked activity records in CRM will be overridden the next time server-side synchronization kicks in. For example, if you have set up a mapping between the Adventure Works folder and the Adventure Works account, all the emails in the Adventure Works Exchange folder will be tracked as activities in CRM with the regarding set to the Adventure Works account record. If you change the regarding to some other record, it will automatically be overridden the next time server-side synchronization occurs. To change the regarding for any email, move the email to a different folder such as the Inbox.
References:
https://technet.microsoft.com/en-us/library/dn946907.aspx
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Question #14
Your company wants to capture Dynamics CRM-related notes in Microsoft OneNote.
You need to configure integration between OneNote and CRM.
What should you configure before you can configure OneNote integration?
You need to configure integration between OneNote and CRM.
What should you configure before you can configure OneNote integration?
- AMicrosoft Yammer integration
- Bserver-based Microsoft SharePoint integration
- CMicrosoft Social Engagement
- DMicrosoft Office 365 Groups
Correct Answer:
B
Explanation -
Before you can enable OneNote integration, you need to turn on server-based SharePoint integration.
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/set-up-and-use-onenote-in-crm.aspx
B
Explanation -
Before you can enable OneNote integration, you need to turn on server-based SharePoint integration.
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/set-up-and-use-onenote-in-crm.aspx
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Question #15
Your company wants to integrate the Microsoft Yammer enterprise subscription and the Dynamics CRM organization.
The managers at the company are concerned about potential data from CRM being visible to users who do not have a CRM account. They want to limit which users can see posts in CRM.
In Yammer, you create a private group named CRM Posts, and you connect CRM to the CRM Posts group.
Users report that they fail to see posts in Yammer that are created in CRM.
You need to identify what prevents the users from seeing the posts.
What should you identify?
The managers at the company are concerned about potential data from CRM being visible to users who do not have a CRM account. They want to limit which users can see posts in CRM.
In Yammer, you create a private group named CRM Posts, and you connect CRM to the CRM Posts group.
Users report that they fail to see posts in Yammer that are created in CRM.
You need to identify what prevents the users from seeing the posts.
What should you identify?
- AThe users are not added to the CRM Posts group in Yammer.
- BThe posts are not being shared with the team of the users.
- CThe security role assigned to the users does not provide access to Yammer posts.
- DThe users are not following any records.
Correct Answer:
D
Explanation -
See 2 below.
Set your organizations preferences for Yammer posts (optional)
1. Make sure youre signed in to your enterprise Yammer account using your administrator credentials.
2. If desired, select whether Yammer posts are public (everyone sees Microsoft Dynamics CRM posts in the newsfeed, or private (people must "follow" a record to see posts about that record in the newsfeed).
3. If desired, select the default group where you would like Microsoft Dynamics CRM posts to appear.
4. If desired, select which record types trigger automatic posts to the Yammer newsfeed.
References:
https://technet.microsoft.com/en-us/library/dn850385.aspx
D
Explanation -
See 2 below.
Set your organizations preferences for Yammer posts (optional)
1. Make sure youre signed in to your enterprise Yammer account using your administrator credentials.
2. If desired, select whether Yammer posts are public (everyone sees Microsoft Dynamics CRM posts in the newsfeed, or private (people must "follow" a record to see posts about that record in the newsfeed).
3. If desired, select the default group where you would like Microsoft Dynamics CRM posts to appear.
4. If desired, select which record types trigger automatic posts to the Yammer newsfeed.
References:
https://technet.microsoft.com/en-us/library/dn850385.aspx
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