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Avaya 7497X Exam Practice Questions (P. 2)

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Question #6
Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?
  1. A
    Unified Collaboration Administration (UCA)
  2. B
    Call Server Connector (CSC)
  3. C
    Unified Collaboration Model (UCM)
  4. D
    Engagement Designer (ED)

Correct Answer:
A
Reference:
https://downloads.avaya.com/css/P8/documents/101045022

Question #7
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC). Which log will show more relevant logs for UAC?
  1. A
    /var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.log
  2. B
    /var/log/Avaya/services/UCAStoreService/UCAStoreService.log
  3. C
    /var/log/Avaya/dcm/pu/CSCService/CSCService/.log
  4. D
    /var/log/Avaya/services/ContactCenterService/ContactCenterService.log

Correct Answer:
B

Question #8
Which credentials does Avaya Oceana Workspaces use for Agent login?
  1. A
    Avaya Breezeâ„¢ Authorization Service and Avaya Control Manager Agent username and password
  2. B
    Avaya Breezeâ„¢ Authorization Service and Avaya Communication Manager Agent username and password
  3. C
    Avaya Breezeâ„¢ Authorization Service and Avaya Communication Manager extension and password
  4. D
    Avaya Breezeâ„¢ Authorization Service and LDAP as Authentication Authority

Correct Answer:
A
Reference:
https://downloads.avaya.com/css/P8/documents/101045186

Question #9
A customer has performed the backup operation for Avaya Oceana® solution.
Where can you see the backup of UCAStore service that has been completed 100%?
  1. A
    In the System Manager on the Server Administration under Backup and Restore Job Status
  2. B
    In the System Manager on the Cluster Administration under Backup and Restore Job Status
  3. C
    In the System Manager on the Avaya Breezeâ„¢
  4. D
    In the System Manager on the Server Management A

Correct Answer:
Explanation

Question #10
To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omnichannel Windows Multimedia
Server?
  1. A
    Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe
  2. B
    Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseRestore.exe
  3. C
    Avaya\Oceana\Oceana\BackupAndRestore\Restore.exe
  4. D
    Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelRestore.exe

Correct Answer:
A
Reference:
https://downloads.avaya.com/css/P8/documents/101045282
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