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Avaya 6209 Exam Practice Questions (P. 4)

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Question #16
You are planning a co-resident Avaya Aura Contact Center with Contact Center Multimedia. You know that the co-resident installation will have greater hardware requirements than a standalone installation. What tool will you use to access the server hardware requirements for this installation?
  1. A
    Avaya Aura Contact Center AACC Multimedia Administrative Tool
  2. B
    AACC Manager Capacity Assessment Tool
  3. C
    AACC Multimedia Web Administration Tool
  4. D
    AACC Manager Capacity Enablement Tool

Correct Answer:
B

Question #17
When verifying the Contact Center Multimedia (CCMM) installation, how would you verify the multimedia database?
  1. A
    Browse to http://<server name>/csp/multimedia/ws.Contact.cls and verify the Web Service ws.Contact Web Page
  2. B
    Ensure that the CCMM services are running
  3. C
    Open the Database Maintenance utility and select "verify database"
  4. D
    Use the Reference Client to send and receive a Multimedia type contact

Correct Answer:
A

Question #18
A technician is installing a Contact Center Multimedia (CCMM) on a standalone server platform. The PVI Check utility returns a warning of a system readiness check problem. Which statement about warnings in the system readiness checks warning is true?
  1. A
    The software installation stops the problem and must be corrected before proceeding
  2. B
    The software installation stops and before proceeding, a step must be chosen from each warning screen as long as potential impact to confirmation that Contact Center is undisturbed
  3. C
    The software installation stops and the PVI check utility must be rerun until all warnings are cleared
  4. D
    The warnings can be ignored as long as the potential impact to the operation of the Contact Center is understood and not deemed to be applicable for the

Correct Answer:
D

Question #19
Windows 2008 enables the firewall if connected to a domain. What does Avaya recommend to ensure client server connectivity?
  1. A
    Add the Communication Control Toolkit (CCT) portal to the Windows 2008 firewall exception list
  2. B
    Import the Avaya Aura Contact Center firewall security policy
  3. C
    Disable the firewall
  4. D
    Disable the anti-virus software that is installed

Correct Answer:
B

Question #20
A new install of Contact Center Multimedia (CCMM) is configured properly and is operational. The technician wants to perform a backup of the CCMM database.
Which tool is used to perform the backup?
  1. A
    Database Maintenance utility
  2. B
    RefClient
  3. C
    High Availability
  4. D
    Data export utility

Correct Answer:
A

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