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ServiceNow® CIS-SAM Exam Practice Questions (P. 4)

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Question #16
Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)
  1. A
    Removes software daily utilizing a scheduled job.
  2. B
    ServiceNow does not have Client Software Distribution.
  3. C
    The first stage in the CSD process flow is configuration.
  4. D
    CSD can automatically distribute and reclaim software without a license for Orchestration.

Correct Answer:
CD
chatbot-img GPT-4o - Answer
The correct choices, C and D, are rooted in how ServiceNow's Client Software Distribution (CSD) framework operates. C is accurate as configuration indeed is the initial step in the CSD process. For D, while CSD can distribute and reclaim software, this functionality necessitates an Orchestration license, critical for the automation aspect. Misunderstandings often arise from interpreting what's included in standard versus additional licensing requirements. This point is pivotal for understanding scope limitations and capabilities within ServiceNow’s software asset management functionalities.

Question #17
Which of the following SAM roles has permission to grant a user the script writing capability?
  1. A
    discover_admin
  2. B
    sam_admin
  3. C
    sam_developer
  4. D
    asset

Correct Answer:
C

Question #18
Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?
  1. A
    Strategic Conformance
  2. B
    Operational Integration
  3. C
    Trustworthy Data
  4. D
    Practical Management

Correct Answer:
C

Question #19
Which of the following are available publisher packs? (Choose four.)
  1. A
    SAP
  2. B
    OpenVMS
  3. C
    Citrix
  4. D
    NetSuite
  5. E
    Oracle
  6. F
    IBM

Correct Answer:
ACEF

Question #20
Which of the following features aggregates usage over a period of time and specifies a minimum number of hours the software must be used, or date last used?
  1. A
    Software usage metering
  2. B
    Software reconciliation rule
  3. C
    Software reclamation type
  4. D
    Software consumption rule
  5. E
    Software reclamation rule

Correct Answer:
E

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