Salesforce Certified Community Cloud Consultant Exam Practice Questions (P. 1)
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Question #1
Universal Containers needs to create a Community that meets the following requirements:
✑ Self-Service Support Community, in which customer and partner users are community members.
✑ Partner users help Universal Containers by adding or resolving cases for their customers within the Community.
✑ Partner users need access to some standard objects except Leads, Campaigns, and Opportunity objects.
✑ Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Administrator use for these Partner users?
✑ Self-Service Support Community, in which customer and partner users are community members.
✑ Partner users help Universal Containers by adding or resolving cases for their customers within the Community.
✑ Partner users need access to some standard objects except Leads, Campaigns, and Opportunity objects.
✑ Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Administrator use for these Partner users?
- AEmployee Community license
- BCustomer Community Plus license
- CCustomer Community licenseMost Voted
- DPartner Community license
Correct Answer:
D
D
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Question #2
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimized for healthcare use cases and follow industry best practices.
What should the Community Cloud consultant consider first to meet the requirements?
What should the Community Cloud consultant consider first to meet the requirements?
- ALightning Community templates
- BCustom solutions
- CBusiness Value Map and ROI
- DLightning Bolt solutions
Correct Answer:
A
A
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Question #3
Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
Which set of features should the Administrator use to achieve this goal?
- ACustom Lightning Component and Apex Class
- BSingle Sign-on and AppExchange
- CAuth Provider and Flow
- DAuth Provider and Registration Handler
Correct Answer:
D
D
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Question #4
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content.
How should the Administrator render advertising content in the Community?
How should the Administrator render advertising content in the Community?
- ADownload and install the Community Content package from the AppExchange.
- BUse Process Builder to import content from the CMS on a periodic basis.
- CConfigure CMS Connect to pull content from the CMS.
- DBuild a custom integration point between the CMS and the Community.
Correct Answer:
C
C
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Question #5
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
What can the Administrator add to the Navigation Menu?
- ASalesforce Objects, Topics, Community Pages, External URL, Forecast
- BSalesforce Objects, Community Pages, App Launcher, External URL
- CSalesforce Objects, Topics, External URL, Lightning Component, Community Pages
- DSalesforce Objects, Global Actions Community Pages, External URLMost Voted
Correct Answer:
C
C
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