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Home Salesforce Certified Advanced Administrator

Salesforce Certified Advanced Administrator Exam Practice Questions (P. 5)

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Question #41
Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint.
Which type of relationship can be used to accomplish this?
  1. A
    Master-detail
  2. B
    Hierarchical
  3. C
    Junction
  4. D
    Lookup

Correct Answer:
D

Question #42
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?
  1. A
    Grant the VP of Marketing the ability to log in as a user who is an administrator
  2. B
    Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing
  3. C
    Enable the Marketing User permission on the user record for the VP of Marketing
  4. D
    Set up the VP of Marketing as a delegated administrator for the custom marketing objects

Correct Answer:
D

Question #43
Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are NOT being delivered.
Which two tools should be used to determine the problem? (Choose two.)
  1. A
    System audit trail
  2. B
    Debug log
  3. C
    Email log
  4. D
    Workflow monitor

Correct Answer:
BC

Question #44
When a lookup relationship is created between two objects, which three options can the administrator select to help manage situations when a lookup record is deleted? (Choose three.)
  1. A
    Delete the related record also
  2. B
    Prompt the user to enter another record to resolve the lookup relationship
  3. C
    Clear the value of the lookup field
  4. D
    Do NOT allow deletion of a lookup record that is part of a lookup relationship
  5. E
    Notify the record owner

Correct Answer:
ACD

Question #45
An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE.
Which three pieces of information must be supplied to the IDE during this process? (Choose three.)
  1. A
    The username and password of the destination environment
  2. B
    The related change set connection information
  3. C
    The metadata components that need to be deployed
  4. D
    The data of the fields which are being deployed
  5. E
    The environment into which the changes will be deployed

Correct Answer:
ACE

Question #46
Users report that the Industry picklist field is no longer visible on account records.
Which tool can an administrator use to troubleshoot this issue?
  1. A
    Field audit history
  2. B
    Debug log
  3. C
    Field history tracking
  4. D
    Setup audit trail

Correct Answer:
D

Question #47
A sales manager cannot view a contact owned by a salesperson. The person is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?
  1. A
    Contact sharing settings have Grant Access Using Hierarchies unchecked
  2. B
    The contact is NOT linked to an account
  3. C
    The contact has NOT been manually shared with the manager
  4. D
    Contact sharing settings are Private

Correct Answer:
D

Question #48
Universal Containers wants to allow its customers to submit support requests across multiple channels.
In which two ways can this be accomplished with Salesforce? (Choose two.)
  1. A
    Expose the case feeds option on the company's website
  2. B
    Offer a Chat button on the company website
  3. C
    Enable Chatter Questions in the company's Customer Community
  4. D
    Enable the Service Cloud Console app on the company website

Correct Answer:
BC

Question #49
Which two types of metadata should be migrated between environments using change sets? (Choose two.)
  1. A
    Standard field picklist values
  2. B
    Custom fields
  3. C
    Account team roles
  4. D
    Email templates

Correct Answer:
BD

Question #50
Which two types of data can a sales representative access from the Forecasts tab when using Collaborative Forecasts? (Choose two.)
  1. A
    Forecast amount for each opportunity stage
  2. B
    Forecast amount for each forecast category
  3. C
    Opportunities that make up each forecast amount
  4. D
    Forecast amount for other representatives on their team

Correct Answer:
BC

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