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Home Salesforce Certified Advanced Administrator

Salesforce Certified Advanced Administrator Exam Practice Questions (P. 4)

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Question #31
The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user.
How can an administrator meet this requirement?
  1. A
    Create a workflow field update to update the IsClosed field to True if a closed opportunity is modified
  2. B
    Set the Do Not Modify Closed Opportunity permission for all profiles
  3. C
    Set all fields to Read-Only on the standard Closed Opportunity page layout
  4. D
    Create an opportunity validation rule with the formula: PRIORVALUE(IsClosed) = True

Correct Answer:
D

Question #32
Which two statements are true about the creation of entitlement processes? (Choose two.)
  1. A
    Entitlements have their own organization-wide default settings
  2. B
    The Manage Entitlements permission must be enabled
  3. C
    Milestones can be created dynamically based on other fields
  4. D
    Entitlement versioning allows changes to existing entitlement processes

Correct Answer:
BD

Question #33
The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a Billing State/Province based upon the Billing Postal
Code for that account.
Which two solutions can meet the requirement? (Choose two.)
  1. A
    Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces
  2. B
    Use a validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces
  3. C
    Use a workflow that populates Billing State/Province based on a custom object that maps postal codes to states/provinces
  4. D
    Use a validation rule to do an HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces

Correct Answer:
AB

Question #34
Universal Containers wants to ensure that when an opportunity stage is Closed Lost the reason is captured in a custom Reason Lost field before the record can be saved.
Which approach can be taken to meet this requirement?
  1. A
    Create a workflow rule that fires on the Closed Lost stage and populates the Reason Lost field
  2. B
    Create a validation rule that requires Reason Lost to be populated once the opportunity stage is Closed Lost
  3. C
    Create a trigger that requires Reason Lost to be populated once the opportunity stage is Closed Lost
  4. D
    Create a page layout for Closed Lost opportunities and make Reason Lost a required field

Correct Answer:
B

Question #35
Universal Containers wants to track expense reports and expense line items. Values from expense line item records need to be aggregated and displayed on the expense record.
Which type of relationship should an administrator use to ensure that expense line items can be aggregated?
  1. A
    Hierarchical
  2. B
    Master-detail
  3. C
    Lookup
  4. D
    Roll-up summary

Correct Answer:
B

Question #36
What is the correct order of steps to follow when working with inbound change sets?
  1. A
    Deploy, Validate, Monitor
  2. B
    Validate, Deploy, Monitor
  3. C
    Deploy, Monitor, Validate
  4. D
    Monitor, Deploy, Validate

Correct Answer:
B

Question #37
The sales manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases.
What is a recommended solution?
  1. A
    Create a dynamic dashboard and ensure the sales manager has the ג€View My Team's Dashboardג€ permission
  2. B
    Create a dynamic dashboard and add filters for opportunities, accounts, and cases
  3. C
    Create an individual dashboard for each sales representative with opportunity, account, and case components
  4. D
    Create a dashboard and add filters for users, opportunities, accounts, and cases

Correct Answer:
A

Question #38
Universal Containers is implementing a new lead status process and wants to be able to do the following:
✑ Track leads through five different status values.
✑ Run reports showing the duration a lead spends in each status.
✑ Run full Lifetime reports of a lead from creation to conversion.
✑ Prevent leads from skipping a lead status.
How can these requirements be met?
  1. A
    Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping.
  2. B
    Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status.
  3. C
    Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping.
  4. D
    Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.

Correct Answer:
C

Question #39
Universal Containers uses Territory Management to manage its sales territories. Territory managers and sales representatives are at the same role level in the role hierarchy. Account and Opportunity objects are set to private.
Which three permissions should be granted to territory managers? (Choose three.)
  1. A
    Transfer and Delete opportunities assigned to the territory, regardless of who owns the opportunities.
  2. B
    View, Edit, Transfer, and Delete accounts assigned to the territory, regardless of who owns the accounts.
  3. C
    View All opportunities associated with accounts in the territory, regardless of who owns the opportunities.
  4. D
    Edit All opportunities associated with accounts in the territory, regardless of who owns the opportunities.
  5. E
    Transfer All opportunities associated with accounts in the territory, regardless of who owns the opportunities.

Correct Answer:
BCD

Question #40
Which two statements are true regarding Salesforce Customer Community members? (Choose two.)
  1. A
    Their reputation levels must be the same across all communities of which they are members
  2. B
    They use the Ideas tab to submit, comment on, and vote for ideas
  3. C
    They find crowdsourced answers and Knowledge articles to resolve a support issue
  4. D
    They must belong to a company's internal community to participate in Chatter collaboration

Correct Answer:
BC

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