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Home Pegasystems PEGAPCBA87V1

Pegasystems PEGAPCBA87V1 Exam Practice Questions (P. 3)

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Question #11
Which configuration informs a user by email when an assignment is added to the user's worklist?
  1. A
    Configure a service level to send a notification to the assigned user.
  2. B
    Add a Send Notification step to the process after the assignment to notify the assigned user.
  3. C
    Add a Send Email step to the process before the assignment to notify the assigned user.
  4. D
    Configure the case type to send assignment notifications to assigned users.

Correct Answer:
D

Question #12
Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email.
Which two configurations, when applied in combination, achieve this behavior? (Choose two.)
  1. A
    Add a Create PDF automation that references the Patient visit summary view.
  2. B
    Add a Send Email step and compose the message to reference the relevant properties.
  3. C
    Enable email notifications on the case type.
  4. D
    Add a Send Email step and enable the option to include attachments.

Correct Answer:
A

Question #13
DRAG DROP -
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.

Correct Answer:

Question #14
How do you indicate the progress of a case towards resolution?
  1. A
    Design intent-driven user interfaces.
  2. B
    Configure a case notes field to capture progress information.
  3. C
    Update the case status on the appropriate steps.
  4. D
    Apply service levels to the assignment steps.

Correct Answer:
C

Question #15
In a boat repair case type, clients can set their boat type as Powered, Sail, or Row. During the Inspection stage, the Inspect Boat process prompts technicians to inspect the common parts of all boats. However, if .boatType = ‘Sail,’ the technicians are additionally prompted to complete the Inspect Sailboat process.
How do you configure the case life cycle to achieve this behavior?
  1. A
    Configure the Inspect Sailboat process to start if the .boatType is not ‘Powered’. Otherwise, the process is skipped.
  2. B
    Configure the Inspect Boat process to start if the .boatType is not ‘Powered’. Otherwise, the process is skipped.
  3. C
    Configure the Inspect Boat process to start if the .boatType = ‘Sail’. Otherwise, the process is skipped.
  4. D
    Configure the Inspect Sailboat process to start if the .boatType = ‘Sail’, Otherwise, the process is skipped.

Correct Answer:
D

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