Pegasystems PEGACPBA73V1 Exam Practice Questions (P. 1)
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Question #1
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
How do you configure the list report in order to create the pie chart?
- ASummarize the manager name column.
- BGroup the manager name column.
- CGroup the case ID column.
- DSummarize the case ID column.
Correct Answer:
D
D
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Question #2
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
How do you configure the report definition?
- AUse the purchase requests column to group the cost centers.
- BFilter the results so that only cost center and purchase requests are included in the report.
- CSummarize the regional cost centers by count.
- DSummarize the purchase request column by count.
Correct Answer:
D
D
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Question #3
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?
How do you support this request?
- ASummarize the manager column.
- BSort the manager column.
- CGroup the manager column.
- DFilter the manager column.
Correct Answer:
C
C
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Question #4
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?


- AAdd an Item Retention alternate stage and define a process for retention of item.
- BAdd a decision in the Item process to change the stage when a return is not necessary.
- CAdd a condition to skip the Item Return stage when a return is not necessary.
- DReplace the Wait step in the Item Return stage with a Change Stage step.
Correct Answer:
C
C
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Question #5
You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose two.)
Which two configuration options perform the correct assignment routing? (Choose two.)
- AConfigure all assignments to route to the service manager who then assigns the tasks to the specific team.
- BConfigure routing to use business logic to assign tasks to the appropriate team using the type of service.
- CConfigure single level approval routing to a supervisor who assigns the task to the specific team.
- DConfigure routing to a skilled work group using the appropriate skill parameters for the selected service.
Correct Answer:
AD
AD
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