Microsoft MS-740 Exam Practice Questions (P. 3)
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Question #11
Users report call delay during Microsoft Teams audio conferences.
You run a network trace from a user's device during an audio conference. You review the following trace results:

You need to identify the cause of delay.
What is the cause?
You run a network trace from a user's device during an audio conference. You review the following trace results:

You need to identify the cause of delay.
What is the cause?
- AThe source port for audio is above 50,000.
- BThe source port range for audio is too narrow.
- CThe UDP traffic is being limited.Most Voted
- DThe TLS traffic is being limited.
Correct Answer:
C
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/quality-of-experience-review-guide#quality-investigations
C
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/quality-of-experience-review-guide#quality-investigations
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Question #12
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- AEnsure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
- BReplace the partner-hosted SBC with a self-deployed SBC.
- CEnsure that the SBC certificate is from a trusted Certificate Authority (CA).Most Voted
- DModify the FQDN in the SIP profile to match the SBC certificate.Most Voted
Correct Answer:
CD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
CD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
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Question #13
A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.
An auto attendant is not able to forward calls to external numbers.
What should you do?
An auto attendant is not able to forward calls to external numbers.
What should you do?
- AAssign a new auto-attendant number.
- BPurchase and assign an international calling plan to the associated resource account.Most Voted
- CAssign a phone system license to the associated resource account.
- DConfigure external sharing settings from Azure Active Directory.
Correct Answer:
C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#prerequisites
C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#prerequisites
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Question #14
DRAG DROP -
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:

A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:

Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide

Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
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Question #15
HOTSPOT -
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
✑ Voices sound robotic or are garbled.
✑ Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
✑ Voices sound robotic or are garbled.
✑ Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide

Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
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