Microsoft MB2-717 Exam Practice Questions (P. 4)
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Question #16
An organization uses Microsoft Dynamics 365 for lead management.
The organization wants to keep leads warm by contacting them weekly.
How should you help your users contact leads on a regular basis by using Relationship Insights?
The organization wants to keep leads warm by contacting them weekly.
How should you help your users contact leads on a regular basis by using Relationship Insights?
- ACreate a workflow on leads to remind the owner if there has been no activity for seven days.
- BEnable the Relationship Assistant on the card options for "No Activity with Lead," and change the "Days before notifying…" to 7.
- CEnable Email Engagement on the card options for "No Activity with Lead," and change the "Days before notifying…" to 7.
- DEnable Relationship Insights with Relationship Analytics to show cards for leads with no activity.
Correct Answer:
B
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/preview-feature-action-cards-reference.aspx
B
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/preview-feature-action-cards-reference.aspx
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Question #17
You have been hired to configure a new Microsoft Dynamics 365 implementation for a company.
You need to create a business process flow that accommodates multiple work flows, based on a series of conditions.
Which action will meet your need?
You need to create a business process flow that accommodates multiple work flows, based on a series of conditions.
Which action will meet your need?
- AAdd additional multiple linear business process flows.
- BAdd stages to the linear business process flow.
- CAdd branches to the business process flow.
- DAdd multiple steps to the business process flow.
Correct Answer:
D
References:
https://technet.microsoft.com/en-us/library/dn887193.aspx
D
References:
https://technet.microsoft.com/en-us/library/dn887193.aspx
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Question #18
You work for an organization that uses Microsoft Dynamics 365 to quote prices to customers.
The organization wants to incentivize bulk purchases by offering discounts on purchases of larger quantities.
How should you offer bulk discount?
The organization wants to incentivize bulk purchases by offering discounts on purchases of larger quantities.
How should you offer bulk discount?
- ACreate a Discount List, and associate it with the Price List Item directly.
- BCreate a Discount List, and associate it with the Quote directly.
- CCreate a Discount List, and associate it with the Product directly.
- DCreate a Discount List, and associate it with the Price List directly.
Correct Answer:
A
A
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Question #19
You are the sales manager for a company that utilizes Microsoft Dynamics 365.
Your sales department offers seasonal pricing on many of its products by using price lists which are then deactivated at the close of each season.
Which two outcomes occur as a result of deactivating these price lists? Each selection represents a complete answer.
Your sales department offers seasonal pricing on many of its products by using price lists which are then deactivated at the close of each season.
Which two outcomes occur as a result of deactivating these price lists? Each selection represents a complete answer.
- AThe prices are removed from the default price list field for all of the company’s products.
- BAny pre-existing opportunities associated with those price lists will continue to use them.
- CAny existing sales transactional records will automatically be deactivated until a new price is created.
- DAny existing sales transactional records will automatically associate with the default price list.
Correct Answer:
AB
AB
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Question #20
You are using Opportunities, Quotes, and Orders in Microsoft Dynamics 365 to manage your sales process. You have created multiple revisions for a Quote.
During this process, you have not updated the Opportunity.
The customer now confirms the Quote, and you close it as Won and choose to automatically close the Opportunity at the same time.
Which statements about the Opportunity are true? Each answer represents part of the solution.
During this process, you have not updated the Opportunity.
The customer now confirms the Quote, and you close it as Won and choose to automatically close the Opportunity at the same time.
Which statements about the Opportunity are true? Each answer represents part of the solution.
- AThe Opportunity is closed as Won, and has an Opportunity Close Activity and a Quote Close Activity in the Activities pane.
- BThe Actual Revenue on the Opportunity is populated with the amount from the Won Quote.
- CThe Opportunity Line Items have been updated to match the Won Quote.
- DThe Opportunity is closed as Won, and has an Opportunity Close Activity in the Activities pane as the only close activity.
Correct Answer:
CD
CD
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