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Home Cisco® 600-460

Cisco® 600-460 Exam Practice Questions (P. 2)

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Question #6
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
  1. A
    100 ms, 3 heartbeats
  2. B
    100 ms, 5 heartbeats
  3. C
    400 ms, 3 heartbeats
  4. D
    400 ms, 5 heartbeats
  5. E
    The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator

Correct Answer:
B

Question #7
You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?
  1. A
    The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date.
  2. B
    The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date.
  3. C
    The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.
  4. D
    Each side synchronized its data from the logger using SQL replication.

Correct Answer:
A

Question #8
When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?
  1. A
    Cisco Unified ICM call router and logger
  2. B
    Cisco Unified ICM call router and administrative workstation
  3. C
    Cisco Unified ICM call router and peripheral gateway
  4. D
    administrative workstation and HDS-DDS

Correct Answer:
C

Question #9
In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?
  1. A
    The system stops routing calls because it cannot function without a private network.
  2. B
    The private network data is rerouted automatically over the visible network.
  3. C
    Both call routers go active and attempt to split the system until the private network is restored.
  4. D
    The system continues to operate but with only one call router in simplex mode.

Correct Answer:
D

Question #10
Which two things can cause the "Send to VRU" to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)
  1. A
    No network VRU is configured for the routing client.
  2. B
    VRU PIM just got out of service.
  3. C
    Incorrect media file name.
  4. D
    Send to originator is not enabled.
  5. E
    Primary VRU peripheral gateway is out of service.

Correct Answer:
AB

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