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ServiceNow® CIS-EM Exam Practice Questions (P. 1)

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Question #1
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
  1. A
    From the Remediation tab
  2. B
    From the Actions tab
  3. C
    From the Launcher tab
  4. D
    In the Related Links section

Correct Answer:
A

Question #2
What types of system can a MID Server install on? (Choose two.)
  1. A
    OpenVMS System
  2. B
    Microsoft Windows Server
  3. C
    Linux System
  4. D
    Microsoft Windows Desktop
  5. E
    Any system inside the customer firewall
  6. F
    Mac OS X System

Correct Answer:
BC

Question #3
What would be the primary use case for creating Javascripts in Event Management?
  1. A
    To create a customized pull connector to retrieve events on behalf of an event source
  2. B
    To automatically populate the Configuration Management Database (CMDB)
  3. C
    To parse a nodename out of your raw event data in an event rule
  4. D
    To run as part of a remediation workflow for IT alerts that fail to execute

Correct Answer:
A

Question #4
What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?
  1. A
    Metric Registration
  2. B
    Metric Config Rules
  3. C
    Metric Type Actions
  4. D
    Metric to CI

Correct Answer:
C

Question #5
The value of the Alert Priority score is a composite of what?
  1. A
    The value of the alert’s category and its relative weight
  2. B
    The value of the alert’s category and its Priority Group
  3. C
    The value of the alert’s Severity and its Priority Group
  4. D
    The value of the alert’s Severity and its relative weight

Correct Answer:
A

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