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Home Salesforce Certified Data Architect

Salesforce Certified Data Architect Exam Practice Questions (P. 2)

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Question #6
Universal Containers has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master. Sales teams are complaining about duplicate account records and data quality issues with account data.
Which two solutions should a data architect recommend to resolve the complaints? (Choose two.)
  1. A
    Build a nightly batch job to de-dupe data, and merge account records.
  2. B
    Integrate Salesforce with ERP, and make ERP as system of truth.
  3. C
    Build a nightly sync job from ERP to Salesforce.
  4. D
    Implement a de-dupe solution and establish account ownership in Salesforce.

Correct Answer:
BD

Question #7
Universal Containers (UC) has adopted Salesforce as its primary sales automation tool. UC has 100,000 customers with a growth rate of 10% a year. UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.
The UC sales team needs to be able to pull up a customer record and view their account status, invoice history, and open opportunities without navigating outside of Salesforce.
What should a data architect use to provide the sales team with the required functionality?
  1. A
    Create a visual force tab with the billing system encapsulated within an iframe.
  2. B
    Create a custom object and migrate the last 12 months of invoice data into Salesforce so it can be displayed on the Account layout.
  3. C
    Write an Apex callout and populate a related list to display on the account record.
  4. D
    Create a mashup page that will present the billing system records within Salesforce.

Correct Answer:
D

Question #8
Universal Containers (UC) is in the process of migrating legacy inventory data from an enterprise resource planning (ERP) system into Sales Cloud with the following requirements:
1. Legacy inventory data will be stored in a custom child object called Inventory__c.
2. Inventory data should be related to the standard Account object.
3. The Inventory__c object should inherit the same sharing rules as the Account object.
4. Anytime an Account record is deleted in Salesforce. the related Inventory__c record(s) should be deleted as well.
What type of relationship field should a data architect recommend in this scenario?
  1. A
    Lookup relationship field on Inventory__c, related to Account
  2. B
    Indirect lookup relationship field on Account, related to Inventory__c
  3. C
    Master-detail relationship field on Inventory__c, related to Account
  4. D
    Master-detail relationship field on Account, related to Inventory__c

Correct Answer:
D

Question #9
Northern Trail Outfitters has implemented Salesforce for its sales associates nationwide. Senior management is concerned that the executive dashboards are not reliable for their real-time decision-making. On analysis, the team found the following issues with data entered in
Salesforce:
1. Information in certain records is incomplete.
2. Incorrect entry in certain fields causes records to be excluded in report filters.
3. Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues? (Choose three.)
  1. A
    Explore third-party data providers to enrich and augment information entered in Salesforce.
  2. B
    Build a sales data warehouse with purpose-built data marts for dashboards and senior management reporting.
  3. C
    Design and implement data-quality dashboard to monitor and act on records that are incomplete or incorrect.
  4. D
    Periodically export data to cleanse data and import them back into Salesforce for executive reports.
  5. E
    Leverage Salesforce features, such as validation rules, to avoid incomplete and incorrect records.

Correct Answer:
ACE

Question #10
Northern Trail Outfitters (NTO) has been using Salesforce for Sales and Service for 10 years. For the past two years, the marketing group has noticed a rise from 0% to 35% in returned mail when sending mail using the contact information stored in Salesforce.
Which solution should the data architect use to reduce the amount of returned mail?
  1. A
    Email all customers and ask them to verify their information and to call NTO if their address is incorrect.
  2. B
    Delete contacts when the mail is returned to save postal costs for NTO.
  3. C
    Have the sales team call all existing customers and ask to verify the contact details.
  4. D
    Use a third-party data source to update the contact information in Salesforce.

Correct Answer:
D

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