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Home Pegasystems PEGAPCSA80V1_2019

Pegasystems PEGAPCSA80V1_2019 Exam Practice Questions (P. 3)

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Question #11
HOTSPOT -
In the Answer Area, select the appropriate correspondence configuration for each type of content.
Hot Area:


Correct Answer:

Question #12
DRAG DROP -
Select each Flow Shape on the left and drag it to the correct Use Case on the right.
Select and Place:


Correct Answer:

 Reference:
https://community.pega.com/sites/default/files/help_v731/case-management/process-modeler/cm-flow-shapes-ref.htm

Question #13
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below threshold, the applicant must identify a cosigner.
Select two configuration options that follow best practices to meet the requirement. (Choose two.)
  1. A
    Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
  2. B
    Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.
  3. C
    Design a user view with an annual salary field and a section for cosigner information. Use a Visible When condition to display the cosigner section when the salary is below the threshold.
  4. D
    Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.

Correct Answer:
CD

Question #14
A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type.
During the discussion, the customer can request written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.
  1. A
    Add a user view for requesting information to the Select Account Type assignment.
  2. B
    Add an optional action to the stage that contains the Select Account Type assignment.
  3. C
    Add a case-wide optional action.
  4. D
    Add a router to the Select Account Type assignment.

Correct Answer:
B

Question #15
You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service.
How do you configure assignment routing to review warranty service requests?
  1. A
    Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
  2. B
    Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
  3. C
    Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
  4. D
    Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

Correct Answer:
A

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