Pegasystems PEGACPDC88V1 Exam Practice Questions (P. 2)
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Question #6
MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?
As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?
- AIncrease the business weight of the MyFone 14 Pro offer.
- BIncrease the starting propensity of the MyFone 14 Pro offer.
- CIncrease the context weight of the MyFone 14 Pro offer.
- DIncrease the business value of the MyFone 14 Pro offer.
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Question #7
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
What condition possibly prevents Anna from seeing the new Rewards card offer?
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Question #8
U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?
What does the decrease in the propensity value most likely indicate?
- ASimilar customers do not qualify for the offer.
- BSimilar customers show interest in the offer.
- CSimilar customers purchase other offers.
- DSimilar customers ignore the offer.
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Question #9
U+ Bank implemented a customer journey for its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the journey, and then received an offer that is not included in any journey.
Which statement explains the cause of this behavior?
Which statement explains the cause of this behavior?
- AThe bank implemented upweighting for the third stage.
- BThe customer was not eligible for the last stage of the journey and the system presented an offer outside the journey.
- CThe customer can be involved in only one active journey at a given moment.
- DThe customer always receives the most relevant action, even if an action is not a part of any journey.
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Question #10
MyCo, a telecom company, wants to show mobile phone offers to customers who log in to their online store. The company decides to use Pega Customer Decision Hub™.
What information does the MyCo online store receive in response to the real-time container request by Customer Decision Hub?
What information does the MyCo online store receive in response to the real-time container request by Customer Decision Hub?
- AOnly the action name and description
- BOnly the image location
- COnly the image location and its placement type
- DOnly relevant action details and its treatment details
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