Microsoft MS-721 Exam Practice Questions (P. 2)
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Question #6
You have a Microsoft Teams Phone deployment that contains two users named User1 and User2.
User1 will be on leave for two weeks.
You need to redirect all calls to the phone number of User1 to the phone number of User2. The solution must minimize administrative effort.
What should you modify for User1?
User1 will be on leave for two weeks.
You need to redirect all calls to the phone number of User1 to the phone number of User2. The solution must minimize administrative effort.
What should you modify for User1?
- Athe voicemail transfer target settings
- Bthe call delay and order settings
- Cthe call delegation settings
- Dthe phone number type
Correct Answer:
C
C
GPT-4o - Answer
To redirect calls for a user in Microsoft Teams Phone deployment effectively, modifying the call delegation settings is key. This enables another user (User2, in this scenario) to receive calls intended for the first user (User1), thus ensuring smooth communication flow during User1's absence. This approach not only suits the scenario but also reduces administrative effort, as it's straightforward to set up directly in the Teams administrative center or via PowerShell, bypassing more complex call-routing adjustments. Adjusting delegation settings is preferable in ensuring that no calls are missed and are handled by a designated backup.
Question #7
You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
- AFrom the Microsoft Teams admin center, configure a new caller ID policy.
- BSet Calling Party Name to the organization name.
- CFrom the Microsoft Teams admin center, modify the global (Org-wide default) caller ID policy.
- DSet Replace the caller ID with to Resource account.
- ESet Override the caller ID policy to On.
Correct Answer:
ADE
ADE
GPT-4o - Answer
For this scenario involving a Microsoft Teams Phone deployment where the call queue 'Customer Service' needs a specific outbound calling presentation, the necessary steps include creating a new caller ID policy and setting 'Replace the caller ID with to Resource account.' Adjusting the 'Override the caller ID policy to On' is crucial for applying these custom settings explicitly to the 'Customer Service' queue without affecting other users. These tailored settings ensure that all outbound calls from this queue reflect the required calling name and number, aligning with organizational requirements.
Question #8
DRAG DROP -
From the Microsoft Teams admin center, you add an operator to Operator Connect.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
From the Microsoft Teams admin center, you add an operator to Operator Connect.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Question #9
Your company has offices in London and Vancouver
The company has a Teams Phone deployment that uses Calling Plans.
The London office contains a user named User1.
User1 moves from the London office to the Vancouver office.
You need to update the phone number and emergency location of User1 to match the new office.
What should you do first?
The company has a Teams Phone deployment that uses Calling Plans.
The London office contains a user named User1.
User1 moves from the London office to the Vancouver office.
You need to update the phone number and emergency location of User1 to match the new office.
What should you do first?
- ARun New-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
- BModify the current Usage location for User1.
- CRun Grant-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
- DAdd a new emergency location for User1.
Correct Answer:
D
D
GPT-4o - Answer
When updating a user's emergency location in Microsoft Teams, it’s vital to first ensure the user's profile reflects their actual geographic location. Changing the Usage Location in the user's profile is foundational, as this directly impacts the ability to assign relevant emergency addresses and policies compliant with local regulatory requirements. Failing to update the usage location can prevent the application of correct emergency settings due to geographical restrictions on available emergency addresses and policies, therefore, before assigning any new emergency details, update the usage location accordingly.
Question #10
DRAG DROP -
Your company has offices throughout the United States.
The company is opening a new office in Scranton. The office will occupy two floors in the same building.
You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Your company has offices throughout the United States.
The company is opening a new office in Scranton. The office will occupy two floors in the same building.
You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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