Microsoft MS-720 Exam Practice Questions (P. 1)
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Question #1
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
- Athe Conference bridges node under MeetingsMost Voted
- Bthe Networks & locations node under Locations
- Cthe Phone numbers node under Voice
- Dthe Auto attendants node under Voice
Correct Answer:
A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge
A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge
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Question #2
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
- ARun the New-CsOnlineVoiceRoutingPolicy cmdlet.
- BFrom the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.Most Voted
- CFrom the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
- DRun the Set-CsTenantDialPlan cmdlet.
Correct Answer:
B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
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Question #3
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
- AAssign a dial plan to User1.
- BAssign a phone number to User1.
- CEnable hosted voicemail for User1.
- DEnable Enterprise Voice for User1.Most Voted
Correct Answer:
D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
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Question #4
Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)

You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- AAssign Policy2 to all users.
- BIn the Global (Org-wide default) policy, set Allow call park to Off.
- CCreate a new call park policy named Policy2 and set Allow call park to Off.
- DAssign Policy1 to the Help Desk group.
- EAssign the Global (Org-wide default) policy to the users in the Help Desk group.
- FCreate a new call park policy named Policy1 and set Allow call park to On.
Correct Answer:
BDF
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
BDF
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
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Question #5
You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?
- Aan emergency calling policyMost Voted
- Ba calling policy
- Can emergency call routing policy
- Da voice routing policy
Correct Answer:
A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
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