Microsoft MB-220 Exam Practice Questions (P. 3)
- Full Access (328 questions)
- Six months of Premium Access
- Access to one million comments
- Seamless ChatGPT Integration
- Ability to download PDF files
- Anki Flashcard files for revision
- No Captcha & No AdSense
- Advanced Exam Configuration
Question #21
You are a Dynamics 365 Marketing functional consultant.
The marketing department wants to see customer journeys, appointments, and events in a single calendar, rather than as a list.
What should be enabled and configured to achieve this goal?
The marketing department wants to see customer journeys, appointments, and events in a single calendar, rather than as a list.
What should be enabled and configured to achieve this goal?
- Athe Marketing Calendar Control on the designated entitiesMost Voted
- Bthe Calendar Control on the designated forms
- Cthe Calendar Control on the designated entities
- Dthe Marketing Calendar Control on the designated forms
Correct Answer:
A
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-calendar
A
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-calendar
send
light_mode
delete
Question #22
You are a Dynamics 365 functional consultant for Contoso Ltd. Because of recent policy changes, the marketing team needs to update the privacy policy banner text and URL.
What should you configure to implement these updates?
What should you configure to implement these updates?
- Athe Marketing Data configuration
- Bthe Application Management settings
- Cthe Default Marketing settings
- Dthe Landing Page settings
Correct Answer:
D
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-landing-pages
D
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-landing-pages
send
light_mode
delete
Question #23
DRAG DROP -
Read each of the backup concepts below and determine which are correct or incorrect.
To answer, drag the Answer to the appropriate Backup Concept. Each Answer may be used once or more than once. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Read each of the backup concepts below and determine which are correct or incorrect.
To answer, drag the Answer to the appropriate Backup Concept. Each Answer may be used once or more than once. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Correct Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-marketing-environments#create-and-restore-backups https://docs.microsoft.com/en-us/power-platform/admin/backup-restore-environments

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-marketing-environments#create-and-restore-backups https://docs.microsoft.com/en-us/power-platform/admin/backup-restore-environments
send
light_mode
delete
Question #24
Your sales team often request reports on Lead Source Effectiveness. They want to know which marketing campaigns, events, and web contacts generate the most qualified leads, and ultimately the most revenue.
How can you use tools in Dynamics 365 Marketing to generate this report?
How can you use tools in Dynamics 365 Marketing to generate this report?
- ANavigate to Leads, click on Insights, then select the Lead Source Effectiveness tab.
- BNavigate to Leads, select the appropriate Lead View, click on Run Report, and select Lead Source Effectiveness.
- CNavigate to Contacts, select the appropriate Contact View, click on Run Report, and select Lead Source Effectiveness.
- DUnder Customer Journeys, go to the insights section for each journey that generates Leads, download the appropriate data, and aggregate it into a separate spreadsheet.
Correct Answer:
B
Reference:
https://neilparkhurst.com/2019/02/27/mb-210-microsoft-dynamics-365-for-sales-sales-reports/
B
Reference:
https://neilparkhurst.com/2019/02/27/mb-210-microsoft-dynamics-365-for-sales-sales-reports/
send
light_mode
delete
Question #25
DRAG DROP -
Your marketing department has provided you with the information you need to create a dynamic market segment.
Which tool should you use for each type of design? To answer, drag the appropriate tool to the correct type of design. Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

Your marketing department has provided you with the information you need to create a dynamic market segment.
Which tool should you use for each type of design? To answer, drag the appropriate tool to the correct type of design. Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

Correct Answer:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-segment

References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-segment
send
light_mode
delete
Question #26
Your marketing department needs to create a Customer Journey for female wine enthusiasts over 40 years-old who live in Europe.
How should you define who receives this Customer Journey?
How should you define who receives this Customer Journey?
- ACreate a Static segment.
- BCreate a Segment Type.
- CEdit the contacts in database.
- DCreate a Dynamic segment.
Correct Answer:
D
D

For the scenario described, dynamically segmenting the contacts allows real-time updating of the list as your database changes. If a new contact fits the criteria (female, over 40, wine enthusiast, residing in Europe), they're automatically added to the customer journey. This ensures the campaign remains relevant and targets the correct individuals without the need for manual adjustments. Dynamic segments are powerful for continuously evolving customer profiles and behaviors, perfectly matching the needs of this specific marketing task.
send
light_mode
delete
Question #27
DRAG DROP -
You are a marketing professional who needs to have a segment that is based on a single marketing list.
Which five actions must you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

You are a marketing professional who needs to have a segment that is based on a single marketing list.
Which five actions must you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Correct Answer:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customer-journey

References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customer-journey
send
light_mode
delete
Question #28
Your marketing department has determined that they want to create a Customer Journey that will target marketing contacts that have visited your website in the past 12 months.
Which type of marketing segment should you create?
Which type of marketing segment should you create?
- AProfile Segment
- BInteraction Segment
- CLanding Page Segment
- DCustomer Insight Segment
Correct Answer:
B
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/segmentation-lists-subscriptions
B
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/segmentation-lists-subscriptions
send
light_mode
delete
Question #29
You are a marketing professional for AdventureWorks Cycles. You want to create a new subscription form with a new subscription list.
You have created the new subscription list, but must be able to see the subscription list selection in the designer toolbox.
When creating the new form, which form type must you select to meet the condition?
You have created the new subscription list, but must be able to see the subscription list selection in the designer toolbox.
When creating the new form, which form type must you select to meet the condition?
- ALanding Page
- BEvent Form
- CForward to a Friend
- DSubscription Center
Correct Answer:
D
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center
D
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center
send
light_mode
delete
Question #30
DRAG DROP -
You are a marketing professional.
You need to create a subscription center marketing page that will include a subscription list you have already created. The marketing page will be reviewed by a colleague.
Which three actions should you perform in sequence, to create a Subscription center form? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

You are a marketing professional.
You need to create a subscription center marketing page that will include a subscription list you have already created. The marketing page will be reviewed by a colleague.
Which three actions should you perform in sequence, to create a Subscription center form? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Correct Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center
send
light_mode
delete
All Pages