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IBM C9550-412 Exam Practice Questions (P. 4)

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Question #16
A BPM application developer is reviewing a business process built by a colleague. The process is an application that uses business objects based on an industry standard data model and uses several integrations to back end systems that also use that data model.
The process has been through a pre-production test cycle and is not performing well. The main area of concern is with the BPM client side Human Service where the coaches take too long to appear in the browser when the task is claimed.
Which of the following BPM factors should the BPM application developer include in their review of the badly performing Client Side Human Services? (choose 2)
  1. A
    Execution of complex validation services
  2. B
    Boundary events associated with services
  3. C
    Size of business objects bound to Coach Views
  4. D
    Size and number of complex variables passed to each client side human service
  5. E
    The number of intermediate events associated with each client side human service

Correct Answer:
CE

Question #17
A financial services company has an account opening process that can last for several days or weeks as it waits for customers to supply additional information by mail. During that time the customer may call the company to inquire the status of the process, so the customer service representatives use the Processes tab in
Process Portal to view the details of the process.
The company has determined the default instance details view doesnt contain all of the information needed. The BPM application developer has been tasked with providing a modified instance details view for this process that contains all of the necessary information.
What actions can the BPM application developer take to modify the instance details view to meet the needs of the business? (Choose 2)
  1. A
    Create a new heritage human service, modify it to meet the requirements and expose it as a dashboard in the Process Portal.
  2. B
    Create a new client side human service, modify it to meet the requirements and expose it as a dashboard in the Process Portal.
  3. C
    Create a new client side human service by clicking on the new button of the details UI on the Views tab of the business process diagram and modify it to meet the requirements.
  4. D
    Create a new heritage human service in the process application, select it for the details UI on the Views tab of the business process diagram and modify it to meet the requirements.
  5. E
    Copy the instance details UI Service Template from the dashboards toolkit in the process application, modify it to meet the requirements and select it for the details UI on the views tab of the business process diagram.

Correct Answer:
AB

Question #18
A BPM application developer is working on the following Business Process Definition (BPD):

Both the BPM administrator and the database administrator have identified performance problems with the current process and they suspect that this is due to the collection of the performance data. Consequently, the process owner has decided to minimize the amount of performance data to be collected for this BPD.
The BPM application developer must track only the following process data: and Authorizer ID variables when an order is authorized

Order ID -
and Order Amount variables when an order is placed

Order ID -
Given this situation, what must the BPM application developer do to track only the business data required?
  1. A
    Enable auto-tracking and mark each individual variable as tracked.
  2. B
    Enable auto-tracking and use two intermediate tracking points to specify where the data should be automatically tracked in the BPD.
  3. C
    Create a tracking group for Order ID, Order Amount and Authorizer ID. Use two intermediate tracking points to mark exactly where the data should be tracked during execution. Only the necessary fields should be selected on each tracking point.
  4. D
    Create a tracking group for Order ID, Order Amount and Authorizer ID. Use two intermediate tracking points to mark exactly where the data should be tracked

Correct Answer:
BC

Question #19
A BPM application developer needs to create a custom dashboard to show the maximum, minimum and average sales in the last 12 months. Only the sales managers can view the data in the dashboard in the process portal.
In the exposing section of the custom dashboard, which setting must the application developer set for the sales manager to view the data?
  1. A
    Set the "Expose to" field to Sales Managers.
  2. B
    Set the "Expose to start" field to Sales Managers.
  3. C
    Set the "Expose Business Data" field to Sales Managers.
  4. D
    Set the "Expose Performance Metrics" field to Sales Managers.

Correct Answer:
A

Question #20
A BPM application developer needs to create a custom report for a set of job applications to support the hiring request process. The process owner is the hiring manager. The custom report must show up as a tab at the top of the process portal, and it can only be accessed by the human resources managers team.

How must the BPM application developer configure the coach to satisfy this requirement?
  1. A
    Set the "Expose As" field to URL.
  2. B
    Set the "Expose As" field to Dashboard.
  3. C
    Set the "Expose As" field to Startable Service
  4. D
    Set the "Expose As" field as Custom Report.

Correct Answer:
C

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