Which statements are true regarding the role of Designated Contacts? (Choose three.)
A
Designated Contacts provide the first level of support for their organization.
B
Designated Contacts must report any issues to support immediately and let support determine where the issue lies.
C
Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.
D
Designated Contacts are the only people within an organization with access to the Resource Center.
E
Designated Contacts are the only people within the organization who may contact and work with support.
Show Answer
