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Dell E20-920 Exam Practice Questions (P. 1)

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Question #1
A company that provides cloud services has operation processes in place for service delivery. The following information is desired:
✑ Measure consumption against available resources
✑ Track usage thresholds
✑ Produce usage trending reports
What type of process would provide this information?
  1. A
    Incident Management
  2. B
    Capacity Management
  3. C
    Service Level Management
  4. D
    Availability Management

Correct Answer:
B
Automated capacity management capabilities offering the ability to track, report and predict capacity issues.
Reference:
https://www.emc.com/collateral/analyst-reports/h14744-state-of-it-transformation-english-financial.pdf?domainUrlForCanonical=https%3A%2F%
2Fwww.emc.com

Question #2
A company is designing their service catalog. They plan to manage access to offered services based on the job functions of their consumers. What is this an example of?
  1. A
    Role-based access control
  2. B
    Single sign-on
  3. C
    Security profiles
  4. D
    Resource monitoring

Correct Answer:
A

Question #3
An IT organization for a medium sized grocery retailer is considering adopting ITaaS. As a first step, they performed an inventory of all existing IT capabilities to determine the ones that could be offered as stand-alone services to their lines of business through a service catalog.
As a cloud architect on the IT team, what would you recommend?
  1. A
    Patch Management
  2. B
    Authentication
  3. C
    Network
  4. D
    Storage

Correct Answer:
A

Question #4
You have been asked by a recently formed DevOps team to qualify the principles for Continuous Delivery. Which method falls outside the practice of continuous delivery?
  1. A
    Use component-based architecture
  2. B
    Tie code releases to operational constraints
  3. C
    Automate the delivery pipeline
  4. D
    Deploy smaller code segments more often

Correct Answer:
B

Question #5
DRAG DROP -
A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process?
Select and Place:


Correct Answer:

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