CompTIA PK0-005 Exam Practice Questions (P. 1)
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Question #1
DRAG DROP -
During a gate review meeting, the deliverable was rejected by the customer.
Review the dashboard.
Part 1: Drag and drop each task, placing them in the correct order based on the project change control process.
Part 2: Select the proper document(s) to be updated.
During a gate review meeting, the deliverable was rejected by the customer.
Review the dashboard.
Part 1: Drag and drop each task, placing them in the correct order based on the project change control process.
Part 2: Select the proper document(s) to be updated.

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Question #2
A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization’s reluctance could jeopardize the success of the project. Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Choose two.)
- ATrain users on the proper use of the system.
- BEscalate the issue to the CCB.
- CHold sessions to understand user challenges.Most Voted
- DTrack system usage and report user activity.
- ELog the issue in the project risk register.Most Voted
- FCreate a memorandum of acceptable use.
Correct Answer:
CE
CE

To address the sales organization's reluctance and ensure the successful implementation of the CRM system, it's crucial to engage directly with the users. Holding sessions to understand user challenges facilitates direct feedback and specific insights into user reservations, enabling tailored solutions that enhance user acceptance. Additionally, logging these challenges in the project risk register systematically acknowledges these obstacles as potential risks, allowing for structured resolution processes and clear documentation for all stakeholders involved in the project. These measures are integral to fostering organizational buy-in and overcoming adoption barriers.
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Question #3
Following a successful release, a project manager sent a survey to all stakeholders to gain an understanding of opportunity areas for the team. Which of the following can use the survey results as an input?
- ADaily stand-up
- BProject momentum
- CPerformance feedbackMost Voted
- DMeeting minutes
Correct Answer:
B
B

The correct answer, project momentum, involves using stakeholder feedback to gauge the ongoing progress and energy of the project. Although it might seem counterintuitive, feedback from a successful release can be instrumental in maintaining or boosting the project's momentum. This allows the project team to understand stakeholders' satisfaction and areas of concern, thereby ensuring continued support and enthusiasm for the project. Such inputs can be crucial in steering the project in the right direction, keeping the team motivated, and aligning future efforts with stakeholder expectations.
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Question #4
Which of the following is an activity that should be used in the closing phase of a project to support the project triple constraint?
- AEvaluating the project
- BReleasing the resources
- CClosing the contracts
- DReconciling the budgetMost Voted
Correct Answer:
A
A

Great pick on choosing evaluating the project as the activity for the closing phase! Absolutely, evaluation lets you review every angle—scope, time, cost—to confirm everything aligns with the project goals set at the beginning. It's not just about checking off that the tasks are completed; it's critical for understanding the details of how things wrapped up and if things veered off path, why they did so. Plus, it's your chance to capture those valuable lessons learned for next time around. This holistic sight is indispensable to wrap up smoothly and meet the project triple constraint neatly.
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Question #5
During a quality analysis review, the causes of several issues have been highlighted. Which of the following should the project manager use to identify the MOST important causes?
- AIshikawa diagram
- BScatter diagram
- CPareto chartMost Voted
- DDecision tree
Correct Answer:
C
C

The Pareto chart is the ideal tool for prioritizing problems or causes within project management. By showing which few problems are contributing to most of the issues, it enables efficient allocation of resources towards the most impactful areas, thereby enhancing the effectiveness of quality improvement efforts. This approach is inherently data-driven, emphasizing the principle of focusing efforts where they can yield the most substantial results.
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Question #6
Which of the following BEST describes how an organization should coordinate management of multiple related projects?
- AApply the SDLC process.
- BEstablish a program.Most Voted
- CConsult the CCB.
- DUse different frameworks.
Correct Answer:
B
B

Establishing a program is indeed the most efficient way to manage multiple related projects within an organization. This approach integrates various projects to deliver collective benefits that align with strategic goals. Programs coordinate the interdependencies among projects, ensuring that shared resources, timelines, and goals are effectively managed and aligned.
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Question #7
A project team gathers weekly to review its progress. Which of the following is the project manager MOST likely to have prepared to ensure team members who are absent remain informed about assignments?
- AStatus report
- BProject plan
- CChange log
- DMeeting minutesMost Voted
Correct Answer:
D
D

Meeting minutes are pivotal for keeping all project team members aligned, especially those who couldn't attend the meetings. They document the discussions, decisions, and assignments from the meeting, ensuring no vital information is lost and everyone understands their responsibilities, regardless of their presence. These documented records support the effective continuity and tracking of project activities and tasks.
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Question #8
A project manager prefers to have immediate contact with team members because it allows for faster response times and more interactive discussions. Which of the following communication methods should the project manager use?
- ASynchronousMost Voted
- BInformal
- CAsynchronous
- DFormal
Correct Answer:
A
A

Synchronous communication is indeed the optimal choice for a project manager who values immediate interaction. This method facilitates real-time exchanges, crucial for expedited decision-making and lively discussions. By utilizing synchronous channels like instant messaging or video calls, the project manager ensures that quick, effective communication happens, which is essential in managing the dynamic nature of many projects. This approach is especially beneficial when dealing with urgent matters or when prompt feedback is necessary to move forward effectively.
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Question #9
As part of the planning phase, a PM has defined tasks, durations, resources, and costs. Which of the following is the NEXT step in the process?
- AUpdate the work breakdown structure.
- BReview the backlog.
- CSeek baseline approval.Most Voted
- DEstablish the resource pool.
Correct Answer:
C
C

Seeking baseline approval naturally follows after defining tasks, durations, resources, and costs. This step involves presenting the project plan to stakeholders to secure their agreement and support. Baseline approval guarantees that all parties have a uniform understanding and acceptance of the project scope, schedule, budget, and objectives before significant time and resources are invested in execution. This minimizes the chances of later disputes or misalignments, facilitating a smoother project progression toward its goals.
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Question #10
A project manager realizes that a project will not be completed on time due to resource constraints. Which of the following actions should the project manager take NEXT?
- ATrigger the contingency plan and communicate with the stakeholders.
- BWork with the functional managers to create a work-around.
- CSubmit a change request to the change control board.Most Voted
- DTransfer the risk by hiring a new vendor who was successful on a previous project.
- ESet up an escalation meeting with the sponsor.
Correct Answer:
A
A

Triggering the contingency plan and communicating with stakeholders is a critical approach when a project faces delays due to resource constraints. This response ensures that all involved parties are informed of potential changes and the corrective measures being taken to address the project's timeline issues. In scenarios where predefined contingency strategies exist, their timely activation not only helps in managing the problem effectively but also assists in maintaining trust and transparency amongst stakeholders, thereby upholding the project’s integrity and continuation. Remember, keeping stakeholders updated isn't just polite; it's an essential part of project governance.
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