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Home CompTIA 220-1002

CompTIA 220-1002 Exam Practice Questions (P. 5)

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Question #41
A network administrator has given a technician documentation detailing the switchports the technician will need to patch in for a network upgrade.
Which of the following documents did the network administrator MOST likely give to the technician?
  1. A
    Process diagram
  2. B
    Physical network diagram
  3. C
    Fiber backbone diagram
  4. D
    Logical topology diagram

Correct Answer:
B

Question #42
After a virus has been spread unknowingly via USB removable hard drives, a technician is tasked with limiting removable hard drive access to certain network users. USB ports are used for many devices, including scanners, printers, and signature pads, so a policy is created to deny access to removable hard drives only.
When testing the policy, a removable drive is plugged in but can still be accessed.
Which of the following command-line tools should the technician use to apply the new policy?
  1. A
    grupdate
  2. B
    diskpart
  3. C
    gpresult
  4. D
    net use

Correct Answer:
A

Question #43
A network administrator notifies a technician that the company is experiencing a DDoS attack. Several internal Windows PCs are the source of the traffic. The network administrator gives the technician the Windows computer names and states they be scanned and cleaned immediately.
With which of the following types of infections are the PCs MOST likely infected? (Choose two.)
  1. A
    Spyware
  2. B
    Zombies
  3. C
    Virus
  4. D
    Ransomware
  5. E
    Worm
  6. F
    Botnet

Correct Answer:
BF

Question #44
Ann, a user, is attempting to log in to her email service form a third-party email client on her phone. When Ann enters her usual username and password, she receives an error message saying the credentials are invalid. Ann then decides to reset her email password, but after the reset, the new credentials still do not work in the third-party email client.
Which of the following settings or features is responsible for the problems Ann is experiencing?
  1. A
    Full device encryption
  2. B
    Account lock
  3. C
    Multifactor authentication
  4. D
    Strong password requirements

Correct Answer:
C

Question #45
Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned.
Which of the following should the technician have covered previously as part of the original repair?
  1. A
    End-user education
  2. B
    Pre-installation environment cleaning
  3. C
    Disabling of System Restore
  4. D
    Infected system quarantine

Correct Answer:
A

Question #46
In which of the following file extension types would a user expect to see the command. `net use T:\\server\files`?
  1. A
    .bat
  2. B
    .vbs
  3. C
    .js
  4. D
    .py

Correct Answer:
A

Question #47
A user contacts a technician to troubleshoot server errors. The user explains that some files will not open on the server, the data backups are operational, and the weather has been bad. The technician notices missing time slots in the event log.
Which of the following should the technician replace to prevent these issues in the future?
  1. A
    System memory
  2. B
    Surge protector
  3. C
    Hard drives
  4. D
    Battery backup

Correct Answer:
D

Question #48
Which of the following steps should a technician take FIRST to prevent an electrical hazard when repairing a PC?
  1. A
    Put on an ESD strap.
  2. B
    Place components on an ESD mat
  3. C
    Disconnect the power before servicing the PC
  4. D
    Place the PC on a grounded work bench

Correct Answer:
C

Question #49
Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is not recognized.
Which of the following messages will be displayed?
  1. A
    NTLDR not found
  2. B
    No boot device available
  3. C
    Operating system not found
  4. D
    BIOS ROM checksum error

Correct Answer:
B

Question #50
Ann, a user, calls the help desk regarding an issue on her laptop. While working remotely, she appears to be connecting to WiFi but is unable to retrieve her corporate email. The wireless name is listed as `ConnectMe` and appears as unsecure.
Which of the following should the help desk perform to fix the issue?
  1. A
    Remote into Ann's system and restart the wireless adapter
  2. B
    Ask Ann to open a browser and watch for a redirect page
  3. C
    Advice Ann to plug an Ethernet cable into her laptop
  4. D
    Direct Ann to run an antivirus program on her laptop

Correct Answer:
B

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