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Certinia PSA Sysadmin Exam Practice Questions (P. 5)

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Question #21
How would you determine what version of PSA your organization is on?
  1. A
    Go to Setup > Installed Packages > PSA Core
  2. B
    Go to Setup > Installed Packages > PS Enterprise
  3. C
    Go to Setup > Installed Packages > FinancialForce Central

Correct Answer:
A

Question #22
You have received a requirement to add the "Gantt" button to the Project page layout. Dynamic Forms are not in use. How would you configure this change?
  1. A
    Go to Setup > Custom Settings > Page Preferences > navigate to the "Display Buttons" setting > input "All" to display all available buttons on the page
  2. B
    Go to Setup > Object Manager > Project > Lightning Record Pages > select the assigned lightning page > Edit the page > navigate to the "Buttons" component > drag the "Gantt" button onto the page
  3. C
    Go to Setup > Object Manager > Project > page layouts > open the assigned page layout > navigate to the "Mobile & Lightning Actions" menu > drag the "Gantt" button onto the page

Correct Answer:
C

Question #23
A user is having an issue where the Utilization report has inflated hours. The billable hours, calendar hours, and credited hours are double their actual values.
Which of the following is a possible cause of this issue?
  1. A
    The report filter for "End Date" needs to be edited to a different date range
  2. B
    The report needs to be grouped by Resource
  3. C
    The report needs to be filtered by Time Period Type

Correct Answer:
C

Question #24
You configured a new Salesforce approval process on the "Timecard" object. What is needed to make a user a Timecard approver in this process?
  1. A
    The approver must be in the same role hierarchy as the submitter
  2. B
    The approver must have Read permissions on the "Timecard" object
  3. C
    The approver must be set up as a Delegated Approver for the submitter

Correct Answer:
C

Question #25
A manager was looking at utilization for a resource for the last two months. The resource was identified as 80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.
How can the report be fixed to show 80% instead of 160%?
  1. A
    Adjust the Resource's work calendar to 40 hours and refresh the report
  2. B
    Create a Summary Level formula so the subtotal is calculated and not summed
  3. C
    Set the "Utilization" setting for Target Utilization Approach to "Weighted"

Correct Answer:
C

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