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Avaya 3308 Exam Practice Questions (P. 4)

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Question #16
You have the following servers.
1. Avaya Contact Recorder Master
2. Avaya Contact Recorder Standby
3. Avaya Contact Recorder Slave
4. Centralize Search and Reply server
What is the correct order for upgrading the Avaya Contact Recorder (ACR) servers?
  1. A
    1, 3, 2, 4
  2. B
    2, 1, 3, 4
  3. C
    3, 1, 2, 4
  4. D
    4, 1, 3, 2

Correct Answer:
A

Question #17
Which three types of reports are included with Quality Monitoring (QM)? (Choose three.)
  1. A
    usage reports
  2. B
    activity reports
  3. C
    calibration reports
  4. D
    historical reports
  5. E
    screen reports

Correct Answer:
BCE

Question #18
A customers Avaya Contact Recorder (ACR) has been in production for the last 5 years. Recently you have noticed that that the var partition is low on disk space, even after performing the database vacuum and clearing unwanted files from the partition.
What is the first step that must be performed to bring the size down?
  1. A
    Identify the customer retention requirement, Login to the PostgreSQL, and delete the old call details manually.
  2. B
    Identify the customer retention requirement, and Go to General Setup -> Recorder and change the "Retain call details for (months)" setting on the ACR webpage.
  3. C
    Identify the customer retention requirement, and delete the old call recording from the call partition.
  4. D
    Go to General Setup -> Recorder and change "Allow Full Database Vacuum on Startup if required".

Correct Answer:
B

Question #19
Which statement describes how to backup the Audio and Screen recording for the Quality Monitoring (QM) system?
  1. A
    Backup the contents directory on the QM Server.
  2. B
    Backup the SQL database on the QM Server.
  3. C
    Backup the /eCorder directory on the Avaya Contact Recorder (ACR).
  4. D
    Archive the contents of the /call directory on the Avaya Contact Recorder (ACR).

Correct Answer:
D
Reference:
https://downloads.avaya.com/css/P8/documents/100174856

Question #20
Which procedure should be completed before upgrading an Avaya Contact Recorder (ACR) to R12?
  1. A
    Backup the ACR postgres database.
  2. B
    Start the ACR Service.
  3. C
    Apply any existing software hotfixes.
  4. D
    Backup the ACR MS SQL database.

Correct Answer:
A
Reference:
https://downloads.avaya.com/css/P8/documents/100183042

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