Pegasystems PEGACSA72V1 Exam Practice Questions (P. 1)
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Question #1
A company establishes a deadline to respond to customer inquiries. During the month of June, an increase in customer inquiries lengthens the average response time per inquiry beyond the established deadline. To address the issue, the company decides to lengthen the deadline until the end of August.
How do you satisfy this requirement?
How do you satisfy this requirement?
- ACircumstance the process using the Property and Date option, and specify a start date and end date for the case creation date.
- BCircumstance the service level using the Template option, and create a circumstance definition with the start date and end date for the extended deadline.
- CCircumstance the property used to record the due date for addressing the inquiry, and specify a start date and end date for the extended deadline.
- DCircumstance the service level using the Property and Date option, and specify a start date and end date for the extended deadline.
Correct Answer:
C
C
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Question #2
While preparing to release an application, you notice a guardrail violation on an activity you wrote. The activity copies the content of a previous customer order to the current order. How do you address the guardrail violation?
- AJustify the warning, since an activity is required in this situation.
- BReplace the activity with a data transform to copy the content of the previous order to the current order.
- CIdentify an API activity to use in place of the activity you wrote.
- DIgnore the warning if the compliance score is 90 or greater, since the application is considered ready for release.
Correct Answer:
B
B
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Question #3
DRAG DROP -
Match each development task to the appropriate role.
Select and Place:

Match each development task to the appropriate role.
Select and Place:

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Question #4
In which situation does a case type for software upgrade requests reuse a rule through pattern inheritance?
- AThe case type uses the approval section provided by Pega 7.
- BThe case type uses an authorization process used throughout the organization.
- CThe case type uses the Data-Party-Operator class to describe a work party.
- DThe case type uses a data type to describe the requestor.
Correct Answer:
C
Reference:https://pdn.pega.com/how-class-inheritance-works
C
Reference:https://pdn.pega.com/how-class-inheritance-works
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Question #5
Which issue is identified as a Guardrail violation?
- AA property in a report has not been optimized.
- BA decision table returns an invalid connector name to a flow.
- CAn activity writes to the wrong clipboard page.
- DA decision tree contains a branch that cannot be reached.
Correct Answer:
A
Reference:http://pegasystems2.http.internapcdn.net/pegasystems2/lrd_and_reference_docs/sae2_71ml6_StudentGuide_20141114.pdf(page 71)
A
Reference:http://pegasystems2.http.internapcdn.net/pegasystems2/lrd_and_reference_docs/sae2_71ml6_StudentGuide_20141114.pdf(page 71)
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